Sr. Service Training Specialist

This position is responsible for working with the Lead Analyst and management to organize, facilitate training programs, and document trainee output. The incumbent evaluates training effectiveness, identifies potential training gaps for classroom and/or e learning programs, and collaborates with the Lead Analyst in developing learning programs accordingly.

Position Location:

• This is a hybrid role working partially in-office and partially from home. 

What you do:

• Leads department's new hire training program by delivering new classroom training.
• Analyzes training program gaps and recommends improvements to enhance efficiency and quality.
• Coaches trainees on their progress and develops performance improvement goals.
• Participates in the hiring selection process and planning timeline for new hire classes.
• Develops training material, training aides, and training binders.
• Monitors existing and emerging learning technology and trends.

What you bring: 

• Bachelor’s degree or equivalent experience.
• 1-3 years of related experience.
• Experience in adult learning or education is preferred. 

What do we offer: 

A meaningful mission. Great benefits. A vibrant culture 

Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.

At Ameritas, you’ll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don’t: 

Ameritas Benefits

For your money: 

• 401(k) Retirement Plan with company match and quarterly contribution
• Tuition Reimbursement and Assistance 
• Incentive Program Bonuses 
• Competitive Pay 

For your time: 

• Flexible Hybrid work
• Thrive Days - Personal time off
• Paid time off (PTO)

For your health and well-being: 

• Health Benefits: Medical, Dental, Vision 
• Health Savings Account (HSA) with employer contribution
• Well-being programs with financial rewards
• Employee assistance program (EAP)

For your professional growth: 

• Professional development programs
• Leadership development programs
• Employee resource groups
• StrengthsFinder Program

      For your community:

• Matching donations program
• Paid volunteer time– 8 hours per month

For your family: 

• Generous paid maternity leave and paternity leave
• Fertility, surrogacy and adoption assistance
• Backup child, elder and pet care support

An Equal Opportunity Employer

Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we’re committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law. 

Application Deadline
This position will be open for a minimum of 3 business days or until filled.

This position is not open to individuals who are temporarily authorized to work in the U.S.