Demo

Intake Coordinator

Amerita, Inc
Charlotte, NC Full Time
POSTED ON 12/30/2025
AVAILABLE BEFORE 1/29/2026
Our Company

Amerita

Overview

Amerita, Inc. is a leading provider in home Infusion therapy. We are looking for an Intake Coordinator to join our Intake team as we grow to be one of the top home infusion providers in the country. The Intake Coordinator will report to the General Manager and work in our location Charlotte, NC branch.

Amerita is an entrepreneurial-founded company and a wholly owned subsidiary of PharMerica. The home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita.

As a core member of the Intake team, you will have primary responsiblity for the timely clearance of new referrals. We will help you achieve your goals through continuous professional development and regular career progression discussions.

Schedule:

Monday - Friday

8:30am - 5:00pm

  • Competitive Pay
  • Health, Dental, Vision & Life Insurance
  • Company-Paid Short & Long-Term Disability
  • Flexible Schedules & Paid Time Off
  • Tuition Reimbursement
  • Employee Discount Program & DailyPay
  • 401k
  • Pet Insurance

Responsibilities

  • Responsible for processing referrals received from referral sources.
  • Ensures that all required documentation has been received to process the referral timely
  • Ensures Intake referral checklists are complete
  • Enters patient demographic, insurance and authorization information into the computer system
  • Obtains authorizations and re-authorizations as required by payers and documents this in the computer system
  • Ensures that insurance verification is completed, and authorization is in place or requested prior to giving the referral to a pharmacist.
  • Understands which insurance companies have contracts with Amerita
  • Communicates with other departments including Sales and pharmacy staff regarding the status of the referrals and any authorization requirements and out of pocket cost required to be collected before delivery
  • Completes documentation of progress notes in computer system
  • Notifies patients/caregivers regarding insurance coverage and payment responsibilities
  • Maintains confidentiality of patient and proprietary information.

Qualifications

  • High School Diploma/GED or equivalent required; Associate’s Degree or some college preferred
  • Minimum two (2) years of experience collecting referral information in the healthcare market
  • Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies
  • Knowledge of insurance verification and pre-certification procedures
  • Understands the scope of services that Amerita can provide
  • Strong verbal and written communication skills

About Our Line Of Business

Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com . Follow us on Facebook , LinkedIn , and X .

Salary.com Estimation for Intake Coordinator in Charlotte, NC
$55,881 to $74,339
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