What are the responsibilities and job description for the Casino Cage Cashier position at Ameristar Black Hawk Casino Resort Spa?
Introduction
...Overview
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
Responsibilities
- Assure the security of company funds; provide accurate and courteous guest service
- Redeem tickets, cash checks, and supply information to guests.
- Maintain and ensure the proper routing of the department’s paperwork.
- Balance the window impress total, sell checks, chips, and coins/ to the main baker.
- Responsible for the movement and protection of company funds..
- Maintain communication with all departments, Team Members, and guests to ensure positive experiences.
- Maintain a high level of personal integrity and moral conduct free of questionable association.
- Be prepared to work in adverse conditions, overtime, nights, weekends, and holidays.
- May perform duties in any functional area of the Cage operations department, including but not limited to Cage banks.
- Provide an outlet of sales and redemption of coin and chips for internal and external guests (ex., general cashier, main bank, fill bank and jackpot/fill window).
- Maintain a neat, safe, and organized work area.
- Observe and follow all safety rules and regulations of Ameristar.
- Implement and maintain a working knowledge of the Ameristar, System of Internal Controls and Star Service Standards as well as Federal Currency Transaction Reporting Laws as they pertain to casinos.
- Adhere to established department and property policies and procedures regarding guest service standards.
- This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty.
Requirements
- Previous casino Cage or cash handling experience.
- Ability to communicate, understand and write English.
- Ability to work with interruptions.
- Must have ten-key (calculator) skills.
- Must have effective communication and guest service skills.
- Data entry/computer skills are required.
- Must be mathematically inclined.
- Money handling and organizational skills preferred.
- Strong problem solving, mediation, and consulting skills.
- Strong written and verbal communication skills.
- Knowledge of Colorado state gaming regulations.
- Knowledge of computers
- Ability to sustain a high level of confidentiality and professionalism.
- Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest service issues.
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
- Highly organized and detail-oriented
- MUST be able to obtain/maintain Colorado Support Gaming license : https://sbg.colorado.gov/gaming-support-license