What are the responsibilities and job description for the Customer Service Representative position at AmeriServ Financial Inc.?
JOB TITLE Customer Service Rep. Trainee
DEPARTMENT Various ( 0 thru 12 months)
DUTIES: Process paperwork related to departmental activities and establish and maintain files and records, including those of a confidential nature.
Operate a computerized word processing system to produce, letters, reports, forms, and other printed documents.
Perform various clerical duties, such as typing, filing and recording. Answer telephone responding to general inquires; direct customers to the appropriate area.
Prepare and execute documents such as, notes, disclosures, rescissions and checklists.
Issue the proceeds checks.
Perform a variety of duties related to the processing and administration of existing loans in the following areas; consumer lending, commercial lending, and mortgage lending.
Perform all other related duties as assigned.