Loan Documents Vault Coordinator

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.

Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you’ll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer’s needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.

The Loan Documents Vault Coordinator is responsible for all functions related to vault tracking/maintenance of Retail, Commercial, and Construction loan files as well as imaging, recording, quality control, and filing. Performs other projects and duties as assigned.

Essential Functions, Duties, and Responsibilities:

·     Serve as the primary point of contact for maintaining and accounting for all files/documents requested from any Line of Business (LOB), internal bank employees, auditors, or investors. Original files/documents should not leave the vault without a proper request and valid reason for needing originals since documents are imaged.

·     Responsible for ensuring original files leaving the vault are properly tracked and follow up of return as per procedures. These responsibilities encompass all vault files/documents, including paid/closed loans.

·     Maintain paid/closed loan file requests and ensure that aged files are sent to off-site storage for retention and are imaged prior to shipment and logged.

·     Ensure a constant and continuous flow is maintained in the vault when re-organization of files/documents movement or shifting is needed for utilizing space wisely and for future growth.

·     Ensure documents that must remain on-site are properly filed and maintained.

·     Responsible for researching any missing files/documents. Ensure original files/documents are returned to the vault in a timely manner as per procedures.

·     Prepare, image, and complete quality control for all files and trailing/miscellaneous documents in a timely manner as dictated by Bank procedure or management.

·     Maintain a proper filing system and ensures files/documents are filed properly and orderly.

·     Deliver timely recordable documents to the required municipality for lien perfection of consumer and commercial loans.

·     Proactively communicate information to management when issues arise that may hinder the workflow process. Communicate any obstacles that may arise and works together with the team and management in finding a resolution.

·     Perform quality assurance audits.

Required Knowledge, Skills and Competencies:

·     Basic computer and Microsoft Office proficiency.

·     Intermediate verbal and written communication skills.

·     Able to plan, organize and prioritize tasks.

·     Highly motivated team player with ability to provide interactive service to others, building relationships and addressing identified needs.

·     Able to manage and organize a high volume of documents.

·     Able to read, analyze and interpret documents.

·     Able to work in-office five days per week.

Industry and Work Experience:

·     Minimum of 1 year experience in a related role working relevant bank vault documentation storage or imaging systems required.

·     Direct bank loan vault experience preferred.

Academic:

·     High school diploma or GED required.

·     Bachelor’s degree in Business or related field preferred.

Benefits Available to Employees:

Ameris Bank provides a comprehensive employee benefit package to all eligible employees.

• Medical, Dental and Vision Insurance
  • Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
• Life Insurance provided at no additional cost to employees
• Accidental Death & Dismemberment Coverage
• Long-Term Disability Coverage
• Paid Sick and Vacation Leave
• 11 Holidays
• Volunteer/Service Day
• Employee Stock Purchase Plan
• 401(k) Retirement Plan
• Ameris Bank matches 50% of your first 8% of contributions to the plan
• Flexible Spending Accounts
• Health Savings Account
• Health Reimbursement Arrangement
• Supplemental Life & Other Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Legal Insurance
• Employee Assistance Program
• Employee Advocacy Program 
• Tickets at Work (Entertainment discounts for Ameris Bank Employees)
• AT&T Employee Discount
• Wellness Discounts for Medical Premiums and Other Rewards 
• Employee Referral Incentive
• Education Assistance
• Employee Resource Groups

Banking Advantages for Employees:

In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.

• Free Interest Checking
• Free Safe Deposit Box
• Free Money Orders, Travelers’ Checks and Cashier Checks
• Discount on Mortgage Origination Fee
• Free Online Banking and Free Unlimited Online Bill Payment
• Employee Banking Perks

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.