What are the responsibilities and job description for the Director of Strategic Insights position at Ameriprise Financial?
Key responsibilities
- Lead strategic research initiatives that deliver actionable insights for business units and enterprise-wide strategies. Collaborate across diverse areas of the organization to identify trends, challenges, and opportunities, and design research approaches that meet business objectives.
- Develop and execute research methodologies—both qualitative and quantitative—using tools such as Excel and Qualtrics. Analyze data, integrate secondary sources when relevant, and synthesize findings into clear, meaningful insights.
- Champion the voice of the customer by potentially leading client experience measurement programs. Translate feedback into trends and recommendations that inform strategic initiatives, enhance client experiences, and drive business performance.
- Provide leadership and mentorship to team members while partnering with senior leaders on team culture, training, and capability-building. Identify opportunities to advance market research tools, systems, and methodologies, ensuring compliance and operational excellence.
- Tell compelling data stories by combining multiple data sources—behavioral, qualitative, quantitative, and syndicated research—into accessible narratives. Communicate insights through reports, presentations, and other formats that influence decision-making and inspire action.
Required qualifications
- Bachelor’s degree or equivalent experience.
- 10 years of experience with proven ability to design research methodologies, analyze data, and translate findings into business strategies.
- Experience leading and mentoring others.
- Strong analytical skills with attention to detail and accuracy.
- Ability to connect insights to broader business questions and propose clear implications.
- Skilled in project management and able to manage multiple priorities independently.
- Excellent communication skills with the ability to influence and advocate for insights with senior leaders.
Preferred Qualifications
- Degree focus or coursework in business, marketing, market research, statistics, data analytics, data science, economics, consumer insights, or applied social sciences.
- Experience in financial services or other complex organizations.
- Track record of building and coaching high-performing insight teams.
- Demonstrates curiosity, openness to diverse perspectives, and a collaborative approach to problem-solving.
About Our Company
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Base Pay Salary
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Full-Time/Part-Time
Exempt/Non-Exempt
Job Family Group
Line of Business
Salary : $131,000 - $176,900
