What are the responsibilities and job description for the Client Services Specialist position at Ameriprise Financial?
Description:
This is a key position in a small, fast-paced, and friendly financial planning office. Work independently and on a team to perform administrative support for financial advisors. The work is primarily back-office assistance and could include client-facing support. This is a part-time position. This position is 100% in person in our Cranston office and can lead to a full-time opportunity for the right candidate.
Responsibilities:
Client Care
· Review, prepare documents and update client information as needed for client review meetings
· Manage and resolve client service problems
· Perform other allowable duties as assigned by the financial advisor(s)
· Set up and maintain client management system
· Call clients or prospects to set up meetings or appointments
· Assist with coordination of client appreciation events and seminars
· Assist with client mailings
Business Processing
· Work with home office to ensure accurate account setup and resolve issues
· Answer questions and provide readily available information to clients, if requested and as allowable, as it relates to servicing their accounts
· Maintain files and records in accordance with the records retention policy
Qualifications:
Must haves
· Strong analytical, verbal communication, and writing skills
· Strong attention to detail, positive attitude and desire to learn
· An interest in financial planning, client service and investment management
· Proficiency in MS Word, MS Excel, and the ability to learn financial planning software
· Ability to work independently
· Ability to adhere to rules and regulations required by advisors, Ameriprise Financial, and FINRA (Financial Industry Regulation Authority)
· High School Diploma, or equivalent
Nice to Haves
· Bachelor’s Degree
· Series 7 and 66
Job Type: Part-time
Pay Rate: $55,000 - $60,000
Salary : $55,000 - $60,000