HR Leave & Accommodations Specialist

Role Overview:

Reporting to the Manager, Leave Administration, the HR Leave and Accommodations Specialist is responsible for the administration of the Leave of Absence (LOA) process, short- and long-term disability, Family Medical Leave (FMLA), worker’s compensation, and Americans with Disabilities Act (ADA) for the associates of AmeriHealth Caritas. The HR Leave & Accommodation Specialist acts as a central point of contact with benefit vendors, executive leadership, management and associates providing education and problem resolution services. This position requires extensive interaction with associates of all levels and locations, Payroll, Benefits, Associate Relations, HR Business Partners, Corporate Legal and HRIS associates. This position manages both leave and accommodation requests in a manner that is consistent with AmeriHealth Caritas policies and processes and in accordance with applicable state and federal laws.

Work Arrangement:

• Hybrid- Associate must be in the office at least three (3) days per week, including core days of Tuesdays and Wednesdays

Responsibilities:

• Provides HR consultation and education to all associates, including executive leaders, regarding leave and disability policies, laws, and procedures, including Family Medical Leave (FMLA), the Americans with Disabilities Act (ADA), worker’s compensation, short—and long-term disability, and all other state/local/municipality laws. Consultations are confidential, sensitive, and can be complex in nature 
• Acts as a liaison for their assigned business areas, including managing a high volume of leave and accommodation requests in accordance with AmeriHealth Caritas’ leave and accommodations policies and processes. Makes independent determinations based on company policies, procedures, and laws
• Facilitates the interactive process under the ADA between the associate and their supervisor to determine reasonable accommodations. This includes making independent decisions on reasonable accommodations that will also support business area-specific needs. Will escalate to direct manager when needed 
• Collaborates with HR COEs to leverage expertise in order to deliver best solutions to their assigned business areas in order to ensure alignment between leave and disability policies, procedures and laws, and business needs
• Processes transactions within PeopleSoft to place associates on leave and return from leave and works with Corporate Systems and Identity Management to deactivate and activate associate access while on leave
• Partners with Leave & Disability third-party administrators to ensure compliance and tracking of leave and accommodation requests 
• Consults with Corporate Legal on matters that need escalation or legal opinion
• Ensures the LOA program(s) are compliant with state and federal leave of absence laws as well as Company policies
• Applies attention to detail and critical thinking in reviewing required medical documentation in order to determine eligibility and status of ADA accommodations and make independent decisions 
• Addresses worker’s compensation and ergonomic requests with the assistance of Facilities. Works as a liaison to the workers' compensation vendor
• Provides high-quality, timely and professional customer service to all associates and colleagues
• Interacts with all levels of associates, including executive leadership, both within and outside of the organization, regarding leave and accommodation process and policies 
• The HR Leave & Accommodation Specialist may also work on special HR or Benefits-related projects outside the immediate scope of this role

Education/Experience:

• Bachelor’s Degree in HR, business, or related field or equivalent experience
• 2 years of general administrative experience are required
• 3  years of disability or leave management experience is required
• Experience with Payroll and HRIS systems – preferably ADP and Oracle PeopleSoft – is a plus
• Proven skills and ability to familiarize self with associate handbooks, policies, benefits and reference materials to assist in answering associates’ questions
• Must be extremely customer-service oriented, organized, detailed, able to multi-task, work under pressure, meet deadlines, be a self-starter, and be able to assist where and when needed
• Proficiency in Microsoft Office, including Word, Excel, and Outlook, is required
• Prior experience with Leave Administration software
• PHR, SHRM or CLMS certification is preferred

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.

Your career starts now. We’re looking for the next generation of healthcare leaders.

At AmeriHealth Caritas, we’re passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in healthcare solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we’d like to hear from you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at www.amerihealthcaritas.com.