What are the responsibilities and job description for the Community Educator position at AMERINC?
Your career starts now. We are looking for the next generation of health care leaders.
At AmeriHealth Caritas, we are passionate about helping people get care, stay well and build healthy communities. As one of the nations leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we would like to connect with you.
Headquartered in Newtown Square, Pennsylvania, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.
Discover more about us at www.amerihealthcaritas.com.
Responsibilities:
- Develop, implement, and manage community event opportunities and coordinate these activities with the Community Education staff
- Educate potential Medicaid recipients on how to enroll and access the enrollment broker system for plan enrollment
- Assist members with concerns and direct them to the Member Services department
- Present and explain program benefits to potential members
- Develop, implement, and manage community outreach opportunities and activities, ensuring that the activity is staffed and supplied adequately
- Work with various community agencies to coordinate meetings and activities that will allow the company to establish a relationship within assigned service areas
- Support member retention and assist auto enrollees with the selection of primary care physicians, explain program benefits and assist in follow-up to Member Services for members with concerns
- Establish and maintain professional relationships at scheduled sites and community events
- Maintain proper appearance relative to the setup of materials and tables at community sites and events
- Adhere to flexible scheduling to include weekends, evenings, and special events
- Seek out and identify opportunities within the community for site setup and event participation
- Keep abreast of current market changes and competitor activities and inform management of activities that may affect member enrollment
- Maintain and follow proper protocol for encounter forms, daily log submissions, and other back-office responsibilities
- Maintain and submit all paperwork requirements accurately and within appropriate timelines
- Coordinate and implement face-to-face education and outreach sessions/workshops for members and potential members based on referrals from various departments
- Conduct orientations on ACFC and other educational presentations to organizations, members, and potential members as needed
Education/Experience:
- High School Diploma or equivalent required
- Associate’s Degree preferred
- Required:
- Current/recent working knowledge of Medicaid to include an understanding of its beneficiaries
- Minimum one (1) year of experience in sales, service, support, and/or community-based marketing
- Valid driver's license, automobile insurance, and reliable personal transportation.
Must be able to travel throughout Region 6 in North Carolina and possible surrounding areas.
Our Comprehensive Benefits Package
Flexible work solutions including remote options, hybrid work schedules, competitive pay, Paid Time Off (PTO) including holidays and volunteer events, health insurance coverage for you and your dependents on Day 1, 401(k), tuition reimbursement, and more.