Client Relations Manager – Medicare

Our Company Explore how you can contribute at AmeriLife. For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement. Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry. Job Summary About Senior Policy, LLC Senior Policy, LLC, an affiliate of AmeriLife, is one of New York’s leading Medicare sales agencies, dedicated to helping individuals navigate the complexities of Medicare coverage. Our independent agents represent nearly every major carrier, ensuring clients receive unbiased, personalized guidance tailored to their unique needs. We pride ourselves on exceptional service — from helping clients understand their options to assisting with enrollment, eligibility, and ongoing support We’re seeking a motivated and detail-oriented Client Relations Manager to support our Medicare agents and play an essential role in our growing team. The Client Relations Manager will assist in qualifying and managing leads, scheduling consultations, supporting enrollment activities, and ensuring clients receive an excellent experience throughout their journey. Job Description Client Relations Manager – Medicare Senior Policy, LLC | Melville, NY (In-Office) Job Summary Senior Policy, LLC, an affiliate of AmeriLife, is seeking a highly organized and client-focused Client Relations Manager to ensure an exceptional experience for individuals navigating the Medicare process. In this role, you will serve as the primary connection point between clients and our Medicare agents, providing high-touch support, clear communication, and a seamless experience from initial inquiry through enrollment. This position requires strong relationship-building skills, professionalism, and the ability to thrive in a fast-paced environment. Key Responsibilities Qualify and disposition new leads, ensuring prompt and professional follow-up. Schedule client consultations and maintain clear communication between agents and prospects. Keep accurate, detailed notes of client interactions and share timely updates with the sales team. Support clients through the application and enrollment process, ensuring a smooth and compliant experience. Build and nurture strong relationships with clients to drive satisfaction and retention. Respond to client inquiries with accuracy, professionalism, and empathy. Stay engaged throughout the sales process to ensure all client needs are met. Maintain up-to-date knowledge of Medicare plans, carriers, and policy changes. Qualifications Bachelor’s degree or equivalent experience. Minimum 2 years of experience in a fast-paced, client-facing or administrative support role. Strong organizational and multitasking skills with a calm, solution-oriented approach. Excellent written and verbal communication abilities. Proven ability to work both independently and collaboratively within a team. Compensation & Benefits Hourly Base Pay: $24.04 Uncapped commissions and residuals Medical and Dental insurance 401(k) This full-time, in-office role provides competitive compensation along with the opportunity to earn uncapped commissions and residuals. Apply Today! Equal Employment Opportunity Statement We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive. Americans with Disabilities Act (ADA) Statement We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at HR@AmeriLife.com. Pay Transparency Statement We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request. Background Screening Statement Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond. About Us Since 1971, AmeriLife has served the needs of its clients. Today, we are a national leader in the development, marketing and distribution of annuity, life and health insurance solutions, with more than 1,000 associates across the country. AmeriLife partners with leading carriers to support consumers’ financial-wellness goals. Our Mission AmeriLife offers insurance and retirement solutions to provide peace of mind and help people live longer, healthier lives. Our Values AmeriLife practices five core values at all levels of the organization: Honesty – We deal truthfully with all of our clients Integrity – We always do what is right for our clients Accountability – We put our clients’ needs first by taking take ownership of our actions Excellence – We do more than our jobs by going the extra mile for our clients Courage – We stand up for what is right

Salary : $24