What are the responsibilities and job description for the Bilingual Care Connector (B) position at AmeriHealth Caritas?
Role Overview
The Care Connector is responsible for supporting pregnant and postpartum members. The Care Connector will facilitate and coordinate care for maternity members and will serve as a single point of contact in the Bright Start Maternity Program. The Care Connector assesses maternity members to determine care coordination needs, identifies problems/barriers, and addresses member issues/concerns. Implements the appropriate level of intervention based upon the member’s needs, schedules follow up calls as necessary and makes appropriate referrals. Coordinates care and services with member, providers, and Community Based Organizations as appropriate.
Work Arrangement
At AmeriHealth Caritas, we’re passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we’d like to hear from you.
Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.
Discover more about us at www.amerihealthcaritas.com.
Our Comprehensive Benefits Package
Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.
The Care Connector is responsible for supporting pregnant and postpartum members. The Care Connector will facilitate and coordinate care for maternity members and will serve as a single point of contact in the Bright Start Maternity Program. The Care Connector assesses maternity members to determine care coordination needs, identifies problems/barriers, and addresses member issues/concerns. Implements the appropriate level of intervention based upon the member’s needs, schedules follow up calls as necessary and makes appropriate referrals. Coordinates care and services with member, providers, and Community Based Organizations as appropriate.
Work Arrangement
- Remote, must reside in Pennsylvania to be considered
- Must be bilingual in Spanish
- High School/GED
- Minimum of 2 years previous work experience, preferably in a health care setting
- Managed care experience preferred.
- Medical terminology/documentation experience is a plus
- Prior telephonic customer service experience desired
- Excellent interpersonal and verbal/telephonic communication skills and the ability to write clear and concise documentation.
- Attention to detail and confidentiality with strong organizational skills
- Proficient PC skills in a Windows based environment including Outlook and Teams
At AmeriHealth Caritas, we’re passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we’d like to hear from you.
Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.
Discover more about us at www.amerihealthcaritas.com.
Our Comprehensive Benefits Package
Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.
