What are the responsibilities and job description for the Enrollment Specialist position at AmeriHealth Caritas Health Plan?
Responsibilities:
The Enrollment Specialist is responsible for updating member information in Healthcare System to reflect State System eligibility. Handles calls and inquiries from customer service to internal and external clients on the Enrollment Hotline. Works to reconcile inbound and outbound eligibility reports on a daily basis.
Qualifications:
- High School diploma or GED required.
- Minimum one (1) year of experience performing data entry experience is a must have requirement
- Prior experience in the healthcare or managed care industry preferred.
- Minimum 35 wpm typing skill preferred.
- Excellent judgment and decision-making skills in dealing with complaints and sensitive requests required.
- Ability to use PC applications in a window based.