What are the responsibilities and job description for the Front Desk Manager/Receptionist position at Americourt hotel?
Overview
We are seeking a dedicated and friendly Front Desk Receptionist to join our team. This role is essential in creating a welcoming environment for our clients and ensuring smooth operations at the front desk. The ideal candidate will possess excellent customer service skills, be proficient in data entry, and have a strong understanding of office procedures. If you are organized, detail-oriented, and enjoy working in a fast-paced environment, we encourage you to apply.
Responsibilities
- Greet and assist clients as they arrive, providing a warm and professional welcome.
- Manage incoming calls and direct them to the appropriate personnel or department.
- Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
- Schedule appointments and manage calendars for staff members.
- Handle inquiries regarding services offered and provide information to clients.
- Maintain the front desk area, ensuring it is tidy and organized at all times.
- Utilize QuickBooks for billing and invoicing purposes as needed.
- Assist with administrative tasks such as filing, photocopying, and scanning documents.
- Collaborate with other team members to ensure seamless office operations.
Requirements
- Proven experience in a front desk or receptionist role is preferred.
- Strong customer service skills with the ability to communicate effectively with clients.
- Proficiency in data entry and computer literacy; familiarity with office software is essential.
- Experience with QuickBooks is a plus but not mandatory.
- Bilingual candidates are encouraged to apply to better serve our diverse clientele.
- Ability to multitask in a busy environment while maintaining attention to detail.
- Previous experience as a dental or medical receptionist is advantageous but not required.
Join our team as a Front Desk Receptionist where your contributions will be valued, and your skills will help shape the client experience!
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Ability to Commute:
- Kingsport, TN 37660 (Required)
Ability to Relocate:
- Kingsport, TN 37660: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $18
