What are the responsibilities and job description for the Manager, Operations position at Americold?
Job Description
Primary Responsibility :
Responsible for supporting the direction, coordination, and evaluation of product movement and customer service. Carry out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems by performing the duties through subordinate supervisors.
What You'll Do :
- Ensure budgeted revenues, expenses, and targets are met.
- Ensure sales and business development initiatives are met.
- Monitor, document and improve the procedures and KPI's related to all aspects of product handling and customer service.
- Work with General Manager to develop annual facility budgets.
- Perform regular inspections of work areas to ensure compliance with food safety and occupational safety laws and guidelines are followed.
- Set and achieve housekeeping standards that are a model of orderliness and cleanliness and meet standards and procedures for maintenance related functions.
- Build positive relationships with customers.
- Carry out management responsibilities in accordance with the organization's policies and applicable laws including interviewing, hiring, and training employees; scheduling, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conducting staff meetings; addressing complaints and resolving problems.
- Submit various required and defined reports on a timely basis.
- Maintain operational procedures for verification of incoming and outgoing shipments, handling, and disposition of merchandise, and keeping of warehouse inventory. Meet quality control standards for perishables.
- Coordinates activities of distribution warehouse with activities of sales, record control, and purchasing departments to ensure availability of merchandise.
- Directs reclamation of damaged merchandise.
- Ensure compliance with all company policies, as well as all Federal, State and Local OSHA regulations.
- Prepare operational schedules and coordinate activities. Establish priorities and sequences for products.
- Provide a safe work environment through personal actions. Identify any safety concerns, as well as cost saving opportunities. Conduct quarterly safety training.
- Support the Company Performance Management Program (PMP).
- Inspect machines and equipment. Review operating reports. Resolve operational / maintenance issues.
- Manage the site sanitation program.
- Report on-the-job injuries and accidents. Facilitate modified duty assignments.
What Experience and Education You Need :
Physical Requirements :
Work Environment :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What We Offer :
Our associates know the answer to the question What's in it for me We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.
The Company's good-faith and reasonable estimate of the range of possible compensation at the time of posting for this position is min $74,000 - mid $92,000 annually. Rate may vary based on work location.
Americold is an Equal Opportunity / Affirmative Action Employer and complies with applicable employment laws.
EOE / AA M / F / D / V DFW.
About Us
Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.
Salary : $74,000 - $92,000
