What are the responsibilities and job description for the Hotel Front Desk, Night Audit Position position at AmericInn Hotel?
Overview
Join our dynamic hospitality team as a front desk night auditor. We are looking for a dependable, hardworking individual who enjoys working independently. If you thrive in a fast-paced setting, possess excellent communication skills, have a passion for hospitality and understand the importance of reliability, this is the perfect opportunity for you.
Responsibilities
- Greet guests warmly upon arrival and departure, providing outstanding customer service with a friendly and professional demeanor
- Manage check-in and check-out procedures efficiently using hotel management software such as OPERA or similar systems
- Conduct a nightly audit of all financial transactions
- Handle guest inquiries, requests, and complaints promptly to ensure complete satisfaction
- Perform laundry duties including folding and putting away sheets and towels
- Exceptional communication skills, both verbal and written, including phone etiquette
- Work independently while ensuring the safety and comfort of our guests overnight.
Qualifications:
- Dependability is a must- we need someone who is reliable and committed to showing up for scheduled shifts
- Previous hotel or customer service experience is not necessary, we are willing to train the right person
- Must be comfortable working a ten hour overnight position from 9pm to 7am
- Must be able to stand or walk for extended periods
- Must be able to lift and carry laundry as part of the job
- A positive attitude is essential
If you are looking for a stable position with a supportive team and enjoy working in hospitality then we would love to hear from you.
Apply today and become part of our team.
Pay: $15.00 - $16.00 per hour
Work Location: In person
Salary : $15 - $16