What are the responsibilities and job description for the Night Auditor position at Americinn by Wyndham?
Core ResponsibilitiesThe role is divided into two primary functions: guest services and financial auditing.
- Financial Auditing & Bookkeeping
- Balance the Books: Reconcile daily financial transactions, including room charges, restaurant/bar bills, and credit card batches.
- Audit Reports: Generate and distribute end-of-day reports (e.g., occupancy rates, revenue summaries) for management and accounting.
- Verify Accuracy: Investigates and resolves discrepancies in guest folios or department ledgers.
- System Maintenance: Run the "Night Audit" process in the Property Management System (PMS) to close the current business day and open the next.
- Guest Services & Front Desk
- Reception Duties: Process late-night check-ins and early-morning check-outs.
- Guest Support: Respond to inquiries, handle complaints (e.g., noise, maintenance), and manage requests like wake-up calls or extra amenities.
- Concierge Services: Provide local information, directions, and arrange transportation for guests.
- Safety & Operations
- Security Monitoring: Conduct security walks, monitor surveillance cameras, and implement emergency protocols if necessary.
- Shift Handover: Prepare detailed notes for the morning shift regarding maintenance needs, guest issues, or occupancy status.
- Operational Support: May assist with light cleaning of the lobby or setting up early-morning breakfast service.
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $14 - $15