What are the responsibilities and job description for the Guest Service Representative position at AmerIcinn by Wyndham Menominee?
Join Our Team at AmericInn – Where Hospitality Feels Like Home
Position: Guest Service Representative / Night Auditor
Location: Menominee, MI
Pay: Starting at $15.00/hour
Hours: 16–24 per week | Part-time
Do you thrive in fast-paced settings, enjoy variety in your schedule, and take pride in making every guest feel welcome? AmericInn is seeking a versatile and dependable team member to join us as a Guest Service Representative. This role supports a mix of shifts at the front desk, playing a key role in ensuring smooth operations and an excellent guest experience.
What You’ll Do:
- Assist guests with check-ins, check-outs, phone inquiries, and service needs
- Provide friendly, efficient, and professional service at all times
- Occasionally manage Night Audit duties, overseeing the property overnight and completing daily reports
- Support the team by adapting to a variety of shifts and guest needs
What We’re Looking For:
- A reliable team player with open availability
- Able to confidently work at least two of the following shifts:
- 7:00 AM – 3:00 PM
- 3:00 PM – 11:00 PM
- 11:00 PM – 7:00 AM
- Comfortable working both independently and with others
- Calm under pressure, detail-oriented, and passionate about hospitality
- Flexible to work weekends and holidays
Schedule & Hours:
- 16–24 hours per week
- Training will include exposure to all three shifts
- While most shifts are 8 hours, occasional split shifts may be available as an option to help meet scheduling needs
Sound like a good fit? We’d love to meet you.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $15