What are the responsibilities and job description for the Front Desk Agent position at AmericInn by Wyndham Lincoln South?
**Job Summary:**
Weekend help needed - varying hours from 3pm-8pm or 3pm-11pm, Friday, Saturday, Sunday evening.
We are seeking a professional and courteous Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and excellent customer service skills.
**Duties:**
- Greet guests and provide them with exceptional customer service
- Check guests in and out efficiently
- Answer phone calls and direct inquiries to the appropriate department
- Handle guest requests and resolve any issues promptly
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
**Experience:**
- Previous experience in hospitality management or hotel operations is preferred but not required.
- Familiarity with night audit procedures is a plus
- Strong guest service skills with the ability to handle various guest relations situations
- Proficiency in using front desk software systems and phone systems
- Bilingual proficiency is an advantage
Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic hospitality environment, providing excellent service to our guests. If you have a passion for hospitality, enjoy interacting with guests, and possess the necessary skills, we would love to hear from you. Apply now to be part of our dedicated team!
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Free parking
- Paid time off
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $15