Lead Client Concierge

DESCRIPTION:  

The Receptionist is responsible for greeting and assisting all visitors, answering the switchboard, documenting incoming deliveries, processing incoming and outgoing mail and providing clerical support as requested.  In addition, the Receptionist prepares weekday deposits, prepares monthly statements for mailing, assists with various clerical duties and projects as assigned, and may assist with completing appropriate paperwork for new admissions during after-hours shifts if assigned as well as maintain the Receptionist schedule and serve as back up as needed. 

DUTIES AND RESPONSIBILITIES 

• Knowledge of VOIP switchboard operations and paging systems. 

• Knowledge of all code procedures. 

• Knowledge of computers and business software. 

• Knowledge of basic business office clerical functions. 

• Skill in organizing and prioritizing workloads to meet deadlines. 

• Skill in telephone etiquette and paging procedures. 

• Effective oral and written communication skills. 

• Ability to communicate effectively with patients and co-workers. 

• Ability to adhere to safety policies and procedures. 

• Ability to use good judgement and to maintain confidentiality of information. 

• Ability to work as a team player. 

• Ability to demonstrate tact, resourcefulness, patience and dedication. 

• Ability to accept direction and adhere to policies and procedures. 

• Ability to recognize the importance of adapting to the various patient groups. 

• Ability to work in a fast-paced environment. 

• Ability to meet facility deadlines. 

• Ability to react calmly and effectively in emergency situations. 

QUALIFICATIONS, CERTIFICATIONS, AND EDUCATION REQUIREMENTS: 

• High School Diploma or Equivalent required 

• Minimum two (2) years of experience in related field preferred 

• CPR/FA Certification – to be obtained within first 90 days 

• Fingerprint Clearance Card – to be obtained within first 90 days 

• Handle with Care – to be obtained within first 90 days 

• Successful clearance of pre-employment criminal/county/state background check 

• Successful clearance of pre-employment drug and alcohol testing 

• Successful clearance of TB PPD testing upon hire and annual screening of TB symptoms 

• Attending clinical oversight with BHP once every 2 weeks worked for a minimum of 2 sessions per month. 

• Additional Notes: 
  America’s Rehab Campus’s is an Equal Opportunity Employer, a drug free workplace, and complies with Veteran and ADA regulations as applicable.