Senior Resource Manager

Americaneagle.com is a family-owned web design, development, and digital marketing agency with a passionate belief in the power of technology to positively transform business practices. Our focus is on helping customers grow and achieve success in the digital space. We cover a variety of different industries, including eCommerce, associations & nonprofits, government, healthcare, sports & entertainment, transportation, and more. The company was recently named by Built in Chicago as one of the best places to work and to Inc.com's list of 5000 fastest-growing private companies for the past eight years.

Americaneagle.com is looking for a Senior Resource Manager who brings experience in managing resource allocation and bandwidth, preferably in a digital agency environment. This role is ideally suited to someone who understands sourcing to ensure that our engagements are resourced effectively and efficiently. The Senior Resource Manager is primarily responsible for assigning and managing forecasting of resources to projects, providing accurate and insightful reporting and analysis to leadership and implementation teams, identifying gaps and issues, and making strategic and thoughtful staffing suggestions.

Responsibilities:

• Maintain an understanding of practice portfolio and status of each engagement
• Maintain an understanding of key skills needed, team members' career aspirations, and current skill sets to align employees to engagement staffing needs
• Work with delivery teams to understand demand and determine appropriate staffing
• Develop staffing strategies to optimize employee utilization and engagement profitability
• Ensure staffing levels are adequate for current and future engagements; develop hiring plans for your assigned practice
• Maintain resource allocation data
• Ensure timely submission of timesheets for your assigned practices

Requirements:

• 3-5 years in a resource manager or similar operations style role
• Bachelor's degree in Business, Management, HR Management, or a similar field
• Strong interpersonal skills (effective communication, negotiation, collaboration, leadership)
• Strong managerial and time-management skills
• Excellent decision-making skills
• Conflict resolution and problem-solving skills
• Ability to multitask and prioritize tasks

Americaneagle.com provides its employees with an energetic work environment and opportunities to further develop their skills. Our dedication to growing our development team is how we can produce excellent sites and applications for our clients. We do all of this while maintaining a family value focus and pushing for a good work-life balance. Americaneagle.com provides its employees with an energetic work environment and opportunities to further develop their skills. Our dedication to growing our team is how we can produce excellent sites and applications for our clients. We do all of this while maintaining a family value focus and pushing for a good work-life balance. The US-based salary range for this full-time position is $80,000-$110,000 per year. Within this range, individual pay is determined by job-related skills, experience, and relevant education or training. At Americaneagle.com, we are committed to providing a comprehensive benefits package, a positive work environment, company activities, and more. To see our benefits and what we have been up to, click here!