What are the responsibilities and job description for the Technician, Field Operations position at American Water?
Primary Role
Performs a variety of tasks in assisting and participating in the locating, laying, repairing, and extending underground water mains and distribution pipes.
Key Accountabilities
- Sets up barricades and places safety lights around work site to protect workers from street traffic.
- Breaks up asphalt and concrete, using pneumatic power tools for trenching and compaction.
- Manually digs valve boxes and curb boxes, using shovel and digging bar.
- Guides pipe sections, valves and fittings into position and holds pieces steady while worker tightens connections.
- Taps into pressurized water mains.
- Flares and connects copper and plastic piping.
- Installs repair clamps on pressurized water mains and service lines.
- Operates valves and fire hydrants.
- Investigates complaints and determines corrective action per company procedure.
- Operates pneumatic and/or hydraulic boring equipment.
- Completes all necessary forms, sketches, field notes and uses maps and records.
- Drives vehicles and/or trucks in performance of general job.
- Obtains and records water meter readings in company’s service area to ensure accurate billing of customers’ accounts within established timeframes.
- Accurately measures pressure and flow at meter to detect leaks.
- Responds to customer inquiries accurately and professionally.
- Performs turn ons and turn offs as necessary.
- Directs the activities of any personnel assigned.
- Performs any other duties as assigned by supervisor.
Knowledge/Skills
- Mechanical ability sufficient to understand the operation of pumps, valves, motors and other mechanical equipment related to operations and maintenance.
- Working knowledge of distribution/collection systems
Experience/Education
- High school diploma or GED
- Minimum 1 year in construction, plumbing, and/or building trades
Certifications/Licenses
- Valid driver's license with the ability to pass a motor vehicle report
- Candidate must possess DEP Class E or have the ability to obtain within three years
Work Schedule/ Environment
- Monday - Friday 7:00am - 3:30pm
- Outdoor work during seasonal heat and cold, and other adverse weather conditions.
- Must be able to perform essential functions and meet the physical requirements for the position.