What are the responsibilities and job description for the External Communications Intern position at American Water?
Job Description
Job Title: External Communications Intern
Posting Start Date: 11/14/25
Job Description:
Primary Role
About the Internship: Join Pennsylvania American Water as a External Communications Intern and explore exciting career opportunities in the water and wastewater field. As the largest regulated water and wastewater utility company in the U.S., American Water (NYSE: AWK) has been providing safe, clean, reliable, and affordable services since 1886. We serve over 14 million people across 14 regulated jurisdictions and 18 military installations. Our 6,500 professionals leverage their expertise and our national scale to deliver excellent outcomes for customers, employees, investors, and stakeholders.
Why American Water?
Key Accountabilities
Competencies
Champions safety
Customer obsessed
Cultivates innovation
Nimble learning
Drives Results
Collaborates
Job Title: External Communications Intern
Posting Start Date: 11/14/25
Job Description:
Primary Role
About the Internship: Join Pennsylvania American Water as a External Communications Intern and explore exciting career opportunities in the water and wastewater field. As the largest regulated water and wastewater utility company in the U.S., American Water (NYSE: AWK) has been providing safe, clean, reliable, and affordable services since 1886. We serve over 14 million people across 14 regulated jurisdictions and 18 military installations. Our 6,500 professionals leverage their expertise and our national scale to deliver excellent outcomes for customers, employees, investors, and stakeholders.
Why American Water?
- Growth and Investment: We plan to invest $30 to $34 billion in infrastructure over the next decade.
- Sustainability and Community: We are committed to safety, affordability, customer service, environmental protection, workforce inclusivity, and community strengthening.
- Recognition: Featured on the 2023 Bloomberg Gender-Equality Index, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, and recipients of multiple national awards.
Key Accountabilities
- Gain firsthand experience in how water utilities support communities and ensure sustainability.
- Collaborate with professionals to assist with external affairs and community relations activities, supporting government affairs, business development, and policy objectives.
- Support external affairs, government affairs, and business development staff.
- Organize, prepare, and execute community relations events, outreach to key external stakeholders, and special events and projects.
- Assist with data entry, collection, and analysis in support of growth opportunities, policy objectives, and corporate communications.
- Research and prepare information and reports for internal and external meetings, events, and presentations.
- Communication: Excellent verbal and written communication skills.
- Analytical Skills: Good analytical and problem-solving skills.
- Organizational Skills: Demonstrated organizational and administrative abilities.
- Independent Worker: Ability to work independently and manage time across multiple projects and deadlines.
- Collaborative: Seek input and coordinate with staff.
- Detail-Oriented: Conduct thorough analyses and evaluations, resulting in timely decisions and recommendations.
- Technical Proficiency: Good working knowledge of computer programs, databases, and software.
- Enrollment in a Communications, Public Relations, Marketing, Public Administration, Business Administration, Political Science undergraduate degree program, or a relevant program from an accredited school.
- Minimum of 2 years of completed coursework.
- Valid Driver’s License.
- Ability to pass a background check
- Some travel expected (approximately 25% evenings/weekends).
- Option for a 3-2 hybrid work model to align with manager’s schedule.
Competencies
Champions safety
Customer obsessed
Cultivates innovation
Nimble learning
Drives Results
Collaborates