What are the responsibilities and job description for the Field Services Technician L165 position at American Water Works Service Company, Inc.?
Requisition ID: 110274
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American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
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Posted Range: This is a Union represented role paying $36.43 per hour.
This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement, and you will have the opportunity for continued salary growth.
In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!
American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!
Performs J.U.L.I.E locates. Performs b-box and valve inspections and maintenance/exercising, fire hydrant flushing inspections, and leak detection. Reads, tests, and/or installs water meters, when needed, and performs customer service functions, when needed. Breakdown of tasks determined by community and business need.
- Performs J.U.L.I.E locates. Performs b-box and valve inspections and maintenance/exercising, fire hydrant flushing inspections, and leak detection. Reads, tests, and/or installs water meters, when needed, and performs customer service functions, when needed.
- Works with utility crews and customers,performing various water and sewer utility repairs, maintenance, installations, and a high level of customer service awareness to include working on mainbreaks, sanitary sewer backups, and jet flushing sewers.
- Maintains and keeps equipment in proper and safe operating condition. Performs required paperwork and investigations accurately, completely, detailed, and on time. Operates heavy equipment and vehicles such as dump trucks, water pumps,jack hammers, sewer jet cleaning and vacuum equipment, tv equipment, etc.
- Effectively operates various equipment such as line locators, metal locators, pressure gauges, sawzall, augers, b-box keys, meter reading equipment, etc.
- Works with teams or alone to complete assigned projects on time. Willing to perform any and all related job functions, when needed.
- Active drivers license required
- Must obtain Class A IL CDL license with 90 days of hire
- High School diploma or equivalent required.
- 0-2 years of experience in the water industry.
- Frequent sitting, standing, and walking
- Frequent stooping, bending, and crouching
- Frequent use of manual and power tools, requiring use of multiple muscle groups on a regular basis
- Ability to lift up to 50lbs.
- Primarily outdoors
- May involve dig sites
- May involve going into customer homes
- Works overtime when required
- #LI-ES1 #LI-Onsite
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Salary : $36