What are the responsibilities and job description for the Water Damage Lead Technician position at American Water Damage Triad?
Lead Restoration Technician
American Water Damage of the Triad
Full-Time | Competitive Pay Benefits
Join a Team That Values Quality, Leadership, and Growth
American Water Damage of the Triad is seeking an experienced Lead Restoration Technician to join our growing team. If you have a strong work ethic, take pride in your craftsmanship, and enjoy leading others in a fast-paced environment, we want to hear from you.
As a Lead Technician, you will be responsible for managing water, fire, mold, and storm damage mitigation projects while providing exceptional customer service during some of the most challenging times in our customers' lives.
Responsibilities
- Lead and supervise restoration crews on residential and commercial projects.
- Perform water extraction, structural drying, demolition, mold remediation, and fire/smoke mitigation.
- Set up, monitor, and remove drying equipment.
- Complete moisture mapping and accurately document job progress.
- Communicate professionally with homeowners, insurance adjusters, and project managers.
- Ensure all work meets IICRC standards and company quality expectations.
- Train and mentor new technicians.
- Maintain company vehicles, equipment, and warehouse organization.
- Participate in an on-call rotation for emergency services.
Qualifications
- Minimum of 2 years of restoration experience (water mitigation preferred).
- IICRC WRT Certification required (ASD, AMRT, FSRT preferred).
- Leadership or crew management experience.
- Valid driver's license with a clean driving record.
- Ability to lift 75 pounds and work in confined spaces, crawlspaces, and attics.
- Comfortable using tablets and mobile apps for job documentation.
- Excellent communication and customer service skills.
- Ability to work overtime and respond to emergency calls when scheduled.
What We Offer
- Competitive pay based on experience
- Performance bonuses and advancement opportunities
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Paid Holidays
- Company uniforms
- Ongoing training and certification opportunities
- Modern equipment and technology
- Stable, year-round employment
- Opportunity to grow into Project Manager or Operations leadership roles
Why American Water Damage?
At American Water Damage, we believe our people are our greatest asset. We are committed to providing the training, support, and resources needed for every employee to succeed. We foster a culture built on integrity, accountability, teamwork, and exceptional customer service.
If you're looking for more than just a job—and want a career where your work truly makes a difference—we'd love to meet you.
Apply today and become part of a team that's restoring homes, businesses, and peace of mind throughout the Triad.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20