Front Desk Assistant (Student) (FWS)

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community.

This position is available only to enrolled American University students.

Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University's Office of Financial Aid.

Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process.

Department

School of International Service

Time Type

Part time

FLSA Status

Non-Exempt

Summary

Job Description:

The Dean’s Office in the School of International Service (SIS) seeks up to five (5) highly motivated undergraduate students to work as part-time Front Desk Assistants. Students must hold a Federal Work Study award. SIS Sophomores (AY 26-27) are strongly preferred. Working in shifts, the assistants will greet the Dean’s guests, assist visitors, answer the main telephone line, maintain office supplies, and organize the reception area to ensure the Dean’s Suite is a highly professional and welcoming environment. Shifts are for up to 8 hours per week depending on schedule and availability. The position reports to the Director of Administration, Special Assistant to the Dean. Start date is the week beginning August 31, 2026.

Position Type/Expected Hours Of Work

• Part-time.
• 8 hours per week.
  
  

Salary Range

• $18.40 - $19.50 per hour.
  
  

Required Education And Experience

• Excellent customer service skills.
• Strong interpersonal and communication skills.
• Ability to interact appropriately with visitors to the Dean’s Suite: faculty, staff, high level visitors, students, current and prospective AU family guests.
• Strong work ethic.
• Discretion and good judgment.
• Professional attitude.
  
  

Preferred Education And Experience

• Ability to use initiative with minimal supervision.
  
  

Other Details

• This position is available only to enrolled American University students.
• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• American University is an E-Verify employer.
• Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.
  
  

Current American University Employees

American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email theworkline@american.edu.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.