Senior Manager, QA Automation

Job Description

The Team

The Senior Manager of QA Automation is the strategic and technical leader who defines, builds, and drives our organization’s automation vision. The Senior Manager establishes the automation roadmap, selects the appropriate tooling and frameworks, and sets the standards, key performance indicators (“KPIs”), and best practices needed to enhance system reliability, reduce operational and regulatory risks, and streamline change validation across business‑critical applications.

Acting as both an architect and practitioner, the Senior Manager is hands‑on in developing automation frameworks, integrating automated testing into continuous integration/continuous delivery (“CI/CD”) workflows, and partnering closely with Global IT teams. Through cross‑functional collaboration and thoughtful leadership, the Senior Manager helps modernize how we validate changes, supports business‑critical workflows, and ensures that quality and automation become embedded across our technology ecosystem.

Responsibilities

What You Can Offer Us

• Lead the development and execution of American Tower’s automation strategy, ensuring alignment with tower operations, tenant lifecycle workflows, enterprise applications, and global IT standards.
• Establish automation standards, KPIs, and quality practices that enhance system stability, support compliance objectives, and reduce risk across business‑critical systems.
• Architect and maintain automation frameworks supporting user interface (“UI”), application programming interface (“API”), integration, and data validation testing across platforms such as Salesforce, Siterra, Oracle EBS, asset management tools, and operational systems used across our global footprint.
• Integrate automated testing into CI/CD workflows and release management processes to increase efficiency, reduce manual regression efforts, and improve consistency in change validation.
• Serve as a hands‑on technical expert by developing automated tests, stabilizing existing automation, troubleshooting issues, and ensuring reliable executions of automated test suites.
• Promote automation adoption through coaching, best practices, documentation, and continuous improvement initiatives.
• Provide regular updates to IT leaders, highlighting automation progress, results, KPIs, and contributions to operational efficiency, system reliability, and risk reduction.
• Drive quality testing improvements that align with internal standards for reliability, performance, compliance, and business continuity.
  
  
  

Qualifications

What You Need To Succeed

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience required.
• At least seven years of QA, test automation, or software quality engineering experience, with a strong track record of building and maintaining automation solutions required.
• Experience supporting enterprise or global technology environments, ideally those involving operational, infrastructure, or business‑critical systems strongly preferred.
• Exposure to structured release processes, governance requirements, or compliance frameworks (e.g., SOX, audit support) preferred.
• Formal or informal leadership experience in guiding automation initiatives and influencing best practices across diverse teams preferred.
• Strong hands‑on experience developing automated tests and building automation frameworks for UI, API, data, or integration workflows required.
• Proficiency in programming languages such as JavaScript/TypeScript, Python, or Java, and familiarity with modern automation tooling and frameworks required.
• Ability to design scalable automation approaches that increase system reliability, streamline validation activities, and improve release quality required.
• Experience working with enterprise SaaS applications such as Salesforce or financial/business systems used across global operations strongly preferred.
• Success integrating automated tests into CI/CD pipelines and improving release processes through automation strongly preferred.
• Strong communication and stakeholder‑management skills; able to partner effectively with application owners, business systems teams, IT, and leaders.
• A continuous improvement mindset with the ability to identify high‑impact automation opportunities, drive adoption, and support operational efficiencies.
• Ability to balance strategic thinking with hands‑on execution while maturing automation practices long‑term.
• Strong sense of ownership and accountability, with a commitment to raising quality testing standards across the organization.
  
  
  

About Us

American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. Our success is rooted in the potential of our people and the power of local teams at our offices and sites across 25 countries.

We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow’s needs and position our people to elevate their impact, their potential, and our shared success. Come grow your career with us!

For more information about how American Tower is building a more connected world, visit americantower.com

American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.

American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, please see the base salary range for this position listed below. This position is also eligible for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice.

American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here to learn more.