On Call Program Assistant

Description

Division/Department:  Experience 

Reports to: Program Managers (Language, Youth & Family, & Cultural Programs) 

Compensation: $17 per hour 

Educational Requirements: None 

Exempt or Nonexempt: Non-Exempt 

Hourly or Salaried: Hourly 

Hours Per Week: Part-time 

Hybrid or On Site: On-site 

Language proficiency: English. Swedish required to assist with language programs but not required to support other programs. Proficiency/familiarity with another language is a plus but not required. 

Schedule: Varies. Due to the nature of on-call ASI is unable to guarantee a minimum number of hours per week.

WHO WE ARE AND WHAT WE DO: 

The American Swedish Institute (ASI) is a gathering place for all people to share experiences around themes of culture, migration, the environment, and the arts, informed by enduring links to Sweden. The American Swedish Institute and the historic Turnblad Mansion have been mainstays for cultural education and engagement in Minneapolis since 1929.   

OUR VALUES: 

Stewardship - We embrace the legacy of stewardship given to us in the Turnblad Mansion, Nelson Cultural Center, and our collections. 

Hospitality - We invest in our role as a welcoming and joyful place for all people and foster authentic relationships with communities local, national, and international. 

Learning - We offer transformational, varied learning experiences by providing platforms for reflection, participation, collaboration, and the exchange of ideas. 

Difference - We honor variation and interconnections among cultures and histories, engaging with the complexities, creativity, and consequences of their interactions. 

Innovation - We create innovative programs, collaborations, and experiences that embrace beautiful design and encourage new ways of thinking. 

Sustainability - We embody our social and environmental responsibilities through programs, facilities, and operations that sustain the well-being of our organization, communities, and the natural world. 

EQUAL OPPORTUNITY EMPLOYER: 

The American Swedish Institute provides equal employment opportunities for all persons regardless of age, race, color, religion, creed, national origin, marital status, familial status, sex, gender identity and/or expression, pregnancy, sexual orientation, disability, veteran status, genetic information, status with regard to public assistance, or any other characteristic protected under federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. 

POSITION SUMMARY

The On Call Programs Assistant is responsible for preparing & delivering engaging, educational, and fun interactive experiences, public programs, and special events on a variety of topics for ASI audiences for both virtual and in-person programming. The On Call Programs Assistant will work mostly with Public Programs but could occasionally support Youth and Family Programs, Language Programs and Nordic Table and Handcraft Programs. The On Call Program Assistant can assist with Event Rentals and programs providing mansion facilitation and interpretation for a variety of audiences.

ESSENTIAL JOB FUNCTIONS

• Assist with delivering program content, interactive experiences, public programs, and events across a variety of programs including Youth & Family, Language, Handcraft, Nordic Table, and Arts and Culture.  
• Prepare and deliver program material as directed ensuring presentation style and materials are appropriate for audience groups as it relates to age and experience level.  
• Assist with set up, tear down, and clean up for programs. 
• Provide technical assistance to students and instructors for virtual programming events.  
• Assist the Program Department with evaluation and continually seek improvement opportunities for programs and events.  
• Assist staff, interns, and volunteers as needed to keep the program/event running smoothly and to deliver an exceptional experience.  
• Assist the Program Department with various projects as assigned.  
• Provide mansion facilitation as needed. 
• Perform other duties as assigned

Diversity, equity, accessibility, and inclusion 

Diversity, equity, accessibility, and inclusion (DEAI) are core functions of all positions at the American Swedish Institute. While some roles may have more specific responsibilities, the items below are a part of everyone's responsibilities: 

• Demonstrate a commitment to DEAI through continuous personal development, modeling inclusive behaviors, and proactively managing personal bias to help cultivate and promote a culture of inclusivity and belonging for all staff.  
• Proactively work on your own and collaboratively with other staff to ensure equitable and representative experiences for all visitors and program participants. 

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Requirements

REQUIRED QUALIFICATIONS

• Must be at least 16 years of age. 
• Comfortable presenting and interacting with large groups.  
• Exceptional interpersonal skills and the ability to work well with multicultural, intergenerational audiences, in a friendly and professional manner.  
• Exceptional customer service orientation for guests of ASI and staff members.  
• Demonstrates initiative, ability to plan, organize, work independently, and follow through on projects.  
• Ability to make decisions and resolve issues quickly.  
• Skilled with technology; working knowledge of the Microsoft Suite or similar.  
• Must be flexible to perform all duties as assigned, and reliable for all scheduled shifts.  
• Must be available to work weekends and evenings. 
• Swedish language knowledge required for assistance in language programs. 

PREFERRED 

• Swedish language knowledge preferred but not required for assistance with programs other than language. 
• Interest in Nordic culture and museum work preferred but not required. 
• Experience working with children is preferred.

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is required to stand; walk; sit; bend, use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs and use ladders; talk and hear. The employee must occasionally lift or move office products, program supplies and equipment, up to 25 pounds often and move over uneven surfaces and lift objects overhead.

The above statements are intended to describe the general nature and level of work performed by the staff member assigned to this position. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

Salary : $17