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Process Coordinator

American Sugar Refining, Inc.
Baltimore, MD Full Time
POSTED ON 11/21/2025 CLOSED ON 1/11/2026

What are the responsibilities and job description for the Process Coordinator position at American Sugar Refining, Inc.?

ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In Europe, the company owns and operates sugar refineries in England and Portugal. ASR Group also owns and operates mills in Mexico and Belize. The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.

Overview

The Process Support Coordinator provides strong administrative support to the Domino Baltimore facility by managing and tracking material usage and production volumes through SAP, preparing reports, handling information requests, tracking data and performing clerical functions.

Detailed Roles & Responsibilities

  • Review and reconcile melt volumes.
  • Enter material usage and production volumes in SAP.
  • Maintain production paperwork for traceability purposes.
  • Assist the Logistics and QA Teams with traceability exercises.
  • Assist Process Team with maintaining and tracking process downtime, weekly trends and metric reporting.
  • Assist in tracking and recording data and preparing daily, weekly, or monthly reports.
  • Update and maintain metrics boards.
  • Use SAP to generate purchase requests for materials or services, and to perform service entries for invoices.
  • Various administrative duties such as ordering supplies and time keeping administration.
  • Provide back-up to process supervisors for UKG time keeping and maintenance.
  • Assist in preparation of monthly, quarterly, and annual physical inventory.
  • Answer/direct phone calls and greeting visitors/contractors
  • Support the leadership team on as needed basis.
  • Serve as administrative lead and training facilitator for special projects (i.e. wellness and safety) as needed.
  • Open, sort, and distribute incoming correspondence, including faxes, mail and email.
  • Maintain files and record keeping for the facility.

Work Experiences

  • 3-5 years in an operational support role preferred
  • Previous experience in a fast-paced manufacturing environment preferred

Education Requirements

  • 3-5 years in an operational support role preferred
  • College/University Diploma/Degree
  • The ideal candidate will have 3 to 5 years of experience in an operational support function such as inventory, planning, purchasing, etc.

Essential Capabilities (knowledge, Skills, Abilities And Personal Attributes)

  • Demonstrated ability to create and analyze Microsoft Office documents is required, specifically Excel.
  • Proficient in SAP.
  • Detail-oriented with highly evolved organizational skills, effective time management, and proven follow-through.
  • High level of professional maturity, presence, and experience working with high level leadership.
  • Superior written and oral communication skills. Ability to communicate cross-functionally and to all levels within the organization.
  • Ability to work autonomously, anticipate needs, and solve problems.
  • Demonstrated ability to adapt to change; flexible when priorities shift.
  • Ability to interact with internal and external business partners.
  • Able to excel in a fast-paced work environment, multitasking to meet deliverables with limited supervision.
  • Ability to work overtime as needed

LOCATION OF ROLE

  • Baltimore, Maryland

SALARY PAY RANGE: $47,500 -79,500

The pay rate for the successful candidate will depend on the candidate’s qualifications and prior experience.

Benefits include healthcare (medical, dental, vision, prescription drugs) available the first of the month following 30 days of employment, 401(k) with match, life insurance, AD&D, short-term disability, vacation, holiday and sick time.

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

Salary : $47,500 - $79,500

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