Technical Sales Specialist

American Steel and Aluminum (ASA), a leading metals supplier and fabricator dating back to 1806, has always prided itself in delivering world class products to our extensive customer base through a focus on innovation, quality, and integrity.

Our mission has, and always will be, to ensure ASA continues to be an industry leader with unmatched quality, customer service second to none, and a workforce that is inclusive and dynamic.

With customers that span across a multitude of industries – defense, robotics, automotive, industrial, and more – our organization requires a team just as diverse to continue meeting the needs of our customer base.

For ASA, it’s just not about attracting top talent; rather our emphasis on championing continual employee development, providing challenging and rewarding assignments, and leveraging a collaborative team culture is what separates us from our competition.

While we have a rich history that is almost 220 years old, we welcome you to join our growing organization and help usher in the next generation of Team ASA.

Why Join Our Team?

• Transparent & Rewarding Culture!
• Competitive Pay!
• Advancement Opportunities!
• Paid Time Off – Vacation, Personal, Sick, Maternity/Paternity/Family, Bereavement, and Holidays!
• Comprehensive Medical, Dental, & Vision Insurance with Blue Cross Blue Shield!
• Flexible Spending Account (Medical & Dependent Care) & Health Savings Account (HSA) Plans!
• Traditional & Roth 401(k) With Company Match!
• Employer Paid Life & Disability Insurance!
• Employee Assistance Program!
• Tuition & Ongoing Development Reimbursement!
• Community Outreach/Volunteer Events!
• Pet Insurance!
• Employee Perks/Discounts On Vacations, Events, & More!

Position Summary

As a sales-oriented organization, the company's Technical Services Specialist serves as a key member of the organization’s customer service team; specifically supporting the value-added fabrication/processing business. The Technical Services Specialist will work in conjunction with the inside sales team to obtain customer designs and/or order specifications; ensuring all technical aspects are met to the customer requirements. The Technical Services Specialist will also support the shop floor to ensure projects are executed properly.

Essential Duties/Responsibilities

• Foster a culture of safety awareness & safety prioritization.
• Ensure that quality standards are met, champion quality ownership of work center.
• Enforce all company rules, policies, and procedures; communicate concerns with division management and/or Corporate.
• Generate and submit technical sales quotes.
• Build strong customer relationships to understand their evolving needs and provide proactive solutions.
• Collaborate with the outside sales team to close deals and ensure seamless customer experience.
• Analyze customer/engineering requests – such as diagrams, schematics, layouts, multi-view, and various drawings.
• Assist Manager with day-to-day CAD requests/processing orders.
• Analyze customer/engineering requests – such as diagrams, schematics, layouts, multi-view, and various drawings.
• Scale and tailor drawings using a computer aided drafting system.
• Determine design factors such as size, shape, and arrangement of parts.
• File drawings and maintain catalogs of CAD/drawing data.
• Assist in compiling materials and specification sheets.
• Assist with dimensions and annotates routine drawings.
• Trouble shoot and support the shop floor fabrication team to ensure jobs are executed as quoted.
• Assist with any other assigned duties that are given by a member of the ASA management team.
• Perform any other tasks or duties as assigned by the division and/or corporate management team.

Required Skills and Experience

• Minimum of 1-2 years of CAD drawing experience preferred.
• Experience with the following design programs highly preferred: ERP / MRP Experience; AutoCAD, Inventor, Solidworks Plus or similar; ProNest; Fusion 360
• Proficient in Microsoft Office 365.
• Experience working in a manufacturing organization preferred.
• Ability to read and understand customer prints, drawings, and models.
• Ability to work independently and be part of a team.
• Be self-directed and capable of prioritizing opportunities and performing multiple tasks.
• Proactive, solutions oriented.
• A quick learner and ability to communicate with a diverse clientele group.
• Good presentation skills and ability to communicate concisely.
• High energy, positive attitude, proactive problem solver.
• Attention to detail.
• Strong mathematical aptitude.

Education Requirements

• High School Diploma, GED, or equivalent is required.
• Bachelor’s or Associates Degree is highly preferred.
• Technical school and/or practical experience is highly preferred.

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to support individuals with disabilities to perform the essential functions for the job.
• Ability to lift at least 25 pounds.
• Ability to perform physical activities that require considerable use of arms and legs and moving the whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
• Close mental and visual attention required, coordinating manual dexterity with mental and visual attention for sustained periods of time.
• Pass initial drug test and physical.

EEO Statement

American Steel and Aluminum provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, American Steel and Aluminum complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

American Steel and Aluminum expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of American Steel and Aluminum’s employees to perform their job duties may result in discipline up to and including discharge.

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• CAD Drawing: 1 year (Required)
• ERP systems: 1 year (Preferred)

Work Location: In person

Salary : $65,000