Account Manager

Job Description

American Steel and Aluminum (ASA), a leading metals supplier and fabricator dating back to 1806, has always prided itself in delivering world class products to our extensive customer base through a focus on innovation, quality, and integrity.

Our mission has, and always will be, to ensure ASA continues to be an industry leader with unmatched quality, customer service second to none, and a workforce that is inclusive and dynamic.

With customers that span across a multitude of industries – defense, robotics, automotive, industrial, and more – our organization requires a team just as diverse to continue meeting the needs of our customer base.

For ASA, it’s just not about attracting top talent; rather our emphasis on championing continual employee development, providing challenging and rewarding assignments, and leveraging a collaborative team culture is what separates us from our competition.

While we have a rich history that is almost 220 years old, we welcome you to join our growing organization and help usher in the next generation of Team ASA.

Why Join Our Team?

• Transparent & Rewarding Culture!
• Competitive Pay!
• Advancement Opportunities!
• Paid Time Off – Vacation, Personal, Sick, Maternity/Paternity/Family, Bereavement, and Holidays!
• Comprehensive Medical, Dental, & Vision Insurance with Blue Cross Blue Shield!
• Flexible Spending Account (Medical & Dependent Care) & Health Savings Account (HSA) Plans!
• Traditional & Roth 401(k) With Company Match!
• Employer Paid Life & Disability Insurance!
• Employee Assistance Program!
• Tuition & Ongoing Development Reimbursement!
• Community Outreach/Volunteer Events!
• Pet Insurance!
• Employee Perks/Discounts On Vacations, Events, & More!

Position Summary
The Account Manager (AM) is responsible for quoting all RFQ’s requiring raw material and material processing using various equipment (e.g., Laser, plasma, shearing, machining, saw cutting, press brake, etc.). The AM will have direct contact with our customers as well as communication with all ASA divisions and outside sales staff with a focus on maximizing revenue and profit. The AM must provide exceptional priority service to all accounts to ensure maximum sales potential.

Essential Duties & Responsibilities

• Foster a culture of safety awareness and safety prioritization.
• Receive customer phone calls; providing support on inquiries and concerns; following up promptly over both the phone and/or email.
• Responsible for generating data and additional documents required to quote RFQ’s and facilitate order processing.
• Quoting all RFQ’s requiring raw material and material processing using various processing equipment.
• Exceptional customer service required with timely responsiveness to all external and inter-company correspondence.
• The ability to coordinate and communicate details directly and clearly with our customer base and company personnel.
• Stay informed on the status of large quotes and support the outside sales staff in any way to secure orders.
• Responsible for ordering and managing external processes required as needed to expand our capability and increase our overall capacity.
• All quotes must be completed to satisfy the requirements of the ASA traveler and adhere to the company procedures for the sales position.
• All information required to effectively quote any job (e.g., material quotes, machine time simulations, internal quote forms, etc.) must be organized and stored in the appropriate centralized shared file location as directed.
• Enforce all company rules and policies; communicate issues or concerns with Division Leadership and/or Corporate.
• Perform any other tasks or duties as assigned by the Processing Sales Manager and the Inside Sales Manager.

Required Skills and Experience

• Experience working in a sales environment a plus however not required.
• Experience working in a distribution or manufacturing organization preferred.
• Proficiency with computer systems necessary. Company utilizes various software programs, including but not limited to, Microsoft Office Suite, MIE TRAK Manufacturing ERP, Paperless Parts, etc.
• In-depth understanding of internal sales paperwork flow.
• Be self-directed and capable of prioritizing opportunities.
• Proactive, solutions oriented.
• Familiarity with all metal processing with a wide knowledge of the overall metal industry.
• Operate and interact in a team environment with all departments.

Education Requirements

• A minimum of a High School Diploma or equivalent (GED) is required.
• Degree or certificate from a technical school or other higher level of education preferred or applicable work experience.

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to support individuals with disabilities to perform the essential functions for the job.
• Ability to lift at least 20 pounds.
• Ability to maintain coordinated manual dexterity with mental and visual attentiveness for sustained periods of time.

EEO Statement

American Steel and Aluminum provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, American Steel and Aluminum complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

American Steel and Aluminum expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of American Steel and Aluminum’s employees to perform their job duties may result in discipline up to and including discharge.

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $55,000 - $65,000