What are the responsibilities and job description for the Import Manager - Schaumburg, IL position at American Shipping Company?
📍 Location: Schaumburg, IL (Local Candidates Only)
⚠️ Requirement: Must be a Licensed U.S. Customs Broker
Position OverviewWe are seeking an experienced Import Manager to lead and grow the Customs Brokerage Operations of our Illinois Branch Office. This is a hands-on, roll-up-your-sleeves position where you will not only manage and mentor the team but also actively participate in daily operations, including filing entries alongside your staff.
The ideal candidate has proven success in customs brokerage, compliance, and operational development, with the leadership skills to establish best practices while scaling a high-performing team.
Key Responsibilities- Lead and oversee the provision of Customs Brokerage services for customers.
- Develop, implement, and continuously improve policies and procedures related to customs brokerage.
- Provide expert guidance on U.S. Customs laws, regulations, and requirements to both internal teams and clients.
- Map, analyze, and refine process flows to identify efficiency gains and operational improvements.
- Monitor and resolve U.S. Customs rejections, RFIs, and compliance issues.
- Oversee all import compliance matters and ensure adherence to regulatory standards.
- Work hands-on with the team by preparing and submitting customs entries as needed.
- Build, mentor, and manage a team of Customs Brokers and Entry Writers.
- Stay current with regulatory updates and changes in U.S. Customs and Partner Government Agencies (PGA) requirements.
- Drive strategic growth initiatives for the Customs Brokerage department.
- Active U.S. Customs Broker License (required).
- 7 years of experience in Customs Brokerage Operations.
- Strong knowledge of U.S. Customs regulations and trade compliance.
- Proven success in developing and growing brokerage operations.
- Strategic planning and process improvement experience.
- Strong analytical, organizational, and problem-solving skills.
- Managerial and team leadership experience (preferred).
- Bachelor’s degree strongly recommended.
✅ This is an excellent opportunity for a results-oriented, hands-on leader who is ready to roll up their sleeves, build a strong team, and drive the growth of a dynamic customs brokerage operation.