What are the responsibilities and job description for the Admin Assistant-Dispatch Backup position at American Services, LLC?
Job Overview
We are seeking a proactive and organized Admin Assistant-Dispatch Backup to join our dynamic team. In this vital role, you will provide essential administrative support to ensure smooth dispatch operations and office functions. Your energetic approach and excellent organizational skills will help maintain efficient communication, manage schedules, and handle confidential information with professionalism. This position offers an exciting opportunity to contribute to a fast-paced environment where your multitasking abilities and positive attitude will shine.
Responsibilities
- Assist with dispatching duties by coordinating communication between drivers, clients, and internal teams
- Manage multi-line phone systems, answer inquiries promptly, and direct calls appropriately
- Support dispatch desk operations, greeting drivers and handling inquiries with professionalism and courtesy
- Maintain accurate records through data entry, filing, and updating logs using Microsoft Office software
- Handle bookkeeping tasks such as ensuring driver log completion for billing
- Provide excellent customer service by supporting client communication and addressing concerns efficiently
- Organize schedules, appointments, and calendar management
Requirements
- Proven office management or administrative experience in a fast-paced environment
- Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent organizational skills with keen attention to detail and accuracy in data entry and proofreading
- Bilingual abilities are highly desirable to support diverse client needs
- Exceptional phone etiquette with experience managing multi-line phone systems and customer support calls
- Ability to handle confidential information discreetly while maintaining professionalism
- Strong time management skills with the ability to prioritize tasks effectively
Join us if you’re ready to bring energy, efficiency, and a positive attitude to a role that’s integral to our operations. We value dedicated professionals who thrive on organization, communication, and delivering outstanding support every day!
Pay: $20.00 - $22.00 per hour
Expected hours: 40.0 per week
Work Location: In person
Salary : $20 - $22