What are the responsibilities and job description for the PLUMBER / DRAIN CLEANING TECHNICIAN position at American Rooter?
American Rooter is hiring a Plumber / Drain Cleaning Technician to serve customers throughout Northeast Pennsylvania. We’re looking for someone who can troubleshoot problems, explain repair options clearly, and take pride in completing quality work.
This is a hands-on service position with a mix of plumbing repairs, drain cleaning, and sewer diagnostics. You’ll work with an established local team and have opportunities to expand your skills.
WHAT YOU’LL DO
- Diagnose and repair residential plumbing problems, including leaks, faucets, toilets, valves, pressure-reducing valves, and water heaters.
- Clear drain and sewer blockages using cable machines and hydro-jetting equipment.
- Perform sewer camera inspections and locate underground lines.
- Identify needed repairs and explain findings and options to customers.
- Complete preventative maintenance and plumbing assessments for SallyCare members.
- Prepare estimates, obtain customer approval, and collect payments when required.
- Document findings, completed work, and photos in ServiceTitan.
- Keep your service vehicle, tools, and equipment clean and organized.
- Follow company safety procedures and communicate with the office throughout the day.
WHAT WE’RE LOOKING FOR
- Previous hands-on plumbing and/or professional drain-cleaning experience.
- Ability to troubleshoot problems and complete work independently within your experience level.
- Experience with sewer cameras and hydro-jetting equipment is a plus.
- A valid driver’s license and a driving record that meets company insurance requirements.
- Dependability, clear communication, and a professional attitude with customers.
- Comfort using an iPad or mobile app for job information, estimates, photos, and timekeeping.
- Ability to perform the essential duties of the position, including handling equipment and working in basements, crawl spaces, and outdoor conditions, with or without reasonable accommodation.
PAY AND BENEFITS
- Hourly pay based on experience and demonstrated ability.
- Opportunity to earn a 15% commission on profit from qualifying customer-paid sales, subject to company program terms.
- Company service vehicle for work use and company shirts.
- Company pays 75% of medical, dental, and vision premiums after 90 days.
- Paid holidays beginning on day one.
- 40 hours of PTO after 90 days, increasing to 80 hours after one year.
- 401(k) with a 4% company match after six months, subject to plan eligibility and terms.
LOCATION
Based out of our Freeland office at 1934 State Route 940, Freeland, PA 18224, serving Hazleton, Wilkes-Barre, Scranton, and surrounding communities. This is an in-person field position requiring travel throughout our service area. EMPLOYEES ARE REQUIRED TO HAVE THERE OWN TRANSPORTATION TO AND FROM THE AMERICAN ROOTER SHOP/OFFICES.
Pay: $23.00 - $28.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k) 5% Match
- Company truck
- Dental insurance
- Fuel card
- Health insurance
- Paid time off
- Tools provided
- Vision insurance
Application Question(s):
- How many years of paid, hands-on plumbing or drain-cleaning experience do you have?
- Do you currently have a valid driver’s license?
- Describe a recent plumbing or drain problem you diagnosed and repaired yourself. What was the problem, how did you identify it, and what did you do to correct it?
- This position requires using an iPad to document findings, upload photos, prepare estimates, and track time. What experience do you have with ServiceTitan or similar software?
- What hourly pay rate are you seeking, and when would you be available to start?
- Can you reliably report to our Freeland office daily at 1934 State Route 940?
- Which drain-cleaning machines, hydro-jetters, sewer cameras, and locating equipment have you personally operated? Please describe your experience.
Work Location: In person
Salary : $23 - $28