What are the responsibilities and job description for the Logistics Administrator position at American Rheinmetall?
Summary The Logistics Administrator is responsible for coordinating the movement of all shipments from the St Marys Ohio Plant location. A Logistics Administrator must build strong working relationships and must work well with the Customer Service, Production and Warehouse teams to ensure customer expectations are consistently met.
Essential Duties and Responsibilities include the following. Other duties may be assigned
Plan and co-ordinate transportation of materials and manage the timely flow of customer orders while adhering to policies, procedures and regulatory requirements, facilitate the shipping and/or receiving of products to and from the warehouse on behalf of customers. This would include organizing either the shipping or receipt of product or the preparation for delivery of product to and from the facility with focus on accuracy, efficiency and time management. Managing the flow of orders requires strong reliance on monitoring and co-ordination of delivery pickup and/or drop off schedules both manually and with computer programs. Provide and maintain good customer service and solve problems
As an integral part of the team, ensure that customers are highly regarded and receive exceptional service throughout the flow of order processing, including readying loads for shipment and managing the inbound and outbound warehouse traffic. Address problems with order flow or shipping delays and quality-control issues, such as damaged or improperly packed goods, as well as day-to-day concerns with warehouse capacity and client deadlines. May include face-to-face, phone or email interactions with customers.
- Work within the Plex systems to coordinate all shipping functions.
- Adhere to shipping/receiving and regulatory-compliance procedures
- Comply with laws, regulations and standards
- Complete documentation such as pick lists, bills of lading, work orders and shipping orders using computer-based technology
- Complete daily shipping and receiving logs
- Dispatch freight for delivery and arrange for pickups
- Record shipment data such as weight, charges and damages
- Contact carrier representative to make arrangements and to issue shipping instructions and delivery of materials
- Rectify problems such as damages, shortages and non-conformance to specifications
- Document and escalate any customer service issues and/or shipping/receiving errors
- Assist with training of new employees
- Develop constructive and cooperative working relationships with those on your team, as well as cross-functionally
- Secure carrier for each shipment
- Communicate performance expectations to the carrier for each load. I.E. pick-up dates & time, delivery date & time, special requirements, etc.
- Identify carrier performance issues, work to resolve with carriers, and escalate as needed
- Other duties as assigned
Competencies
To perform the job successfully, an individual will need to perform the following competencies.
Quantity of Work
The quantity of work produced and the promptness with which it is completed.
Quality of Work
The ability displayed and accuracy of work produced, meeting company standards, and requiring little to no rework.
Judgement/Knowledge of Job
Knowledge of job, techniques, skills, equipment, procedures, materials, etc.
Attendance/Dependability
Punctuality and attendance.
Teamwork/ Attitude
Willingness and cooperativeness with co-workers and supervisors; ability to accept constructive criticism.
Initiative/Independence
The degree to which an employee searches out new tasks and expands their ability to perform assigned tasks without direct supervision.
Adherence to Policy
Follow quality environmental policies and have knowledge of AS9100 and IS14001.
Adherence to Safety
Follow safety procedures, security protocol, and wear proper PPE.
Education and/or Experience
College or University diploma preferred. 1 year of experience in warehouse and freight logistics
Government Procurement experience desired but not required.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee may occasionally lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
