What are the responsibilities and job description for the Plumbing Service Technician position at American Residential Services?
Overview
Rescue Rooter, is part of a national service leader and we are looking for an experienced Plumbing Service Technician to join our team. If you are self-motivated with a great work ethic and the ability to provide excellent customer service, we want you on our team!
We Offer
- $80,0000 - 130,000/year depending on performance
- Company provided vehicle and fuel card
- Company cell phone & tablet
- Comprehensive benefits plan including medical, dental, vision, prescription and life insurance
- $5 a week medical plan option
- 13 days paid time off and 8 paid holidays
- 401(K) with company match
- Comprehensive paid training
- Opportunities for advancement
- Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)
- Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!
Responsibilities
- Provides a description of diagnosed problems to customers and provides solutions
- Explains the features and benefits of each solution and obtains agreement for services before performing work
- Diagnose plumbing issues quickly and thoroughly
- Confidently present multiple repair or replacement options using our process
- Communicate clearly and professionally with homeowners
- Install and repair water heaters, faucets, toilets, tubs, sinks, garbage disposals, gas lines, and piping systems (DWV, copper, PEX, etc.)
- Maintains clean, code-compliant workmanship
- Use our field management software to build estimates and document work
- Be reliable, friendly, and tidy in every home you enter
- Maintains and fuels vehicle, stocks the service truck with adequate parts and maintains machinery
- Transports materials and tools to the job site and provides proper accounting of tools
- Have the basic knowledge of how a plumbing system works
Qualifications
What do you need
- A High School diploma or general education degree (GED) is preferred. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted
- 4 years of residential service plumbing experience (not just new construction or commercial)
- Strong communications/interpersonal skills.
- Confidence presenting options (not high-pressure sales—just service-based clarity)
- Ability to follow systems, processes, and checklists
- Ability to lift equipment and work in tight areas
- A customer-first mindset and team-player attitude
- Willingness and ability to work evenings and weekends
- Valid driver’s license and ability to pass a criminal background check and drug screen
If you are interested in joining our team, please apply today.
*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.