Blood Drive Volunteer in Columbia County

In-person position.

Provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations. Express gratitude and ensure each blood donor is sincerely thanked for their donation. 

• Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process  

• Manage donor flow at temp taking station to ensure only donors passing temp screen are permitted access. 

• Explain purpose of temperature screen to donors and ensure they understand reason for deferral if applicable.  

• Direct donor to next step of donation or options for future donations if deferred. 

• Model excellent customer service behaviors.  

• Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process.  

• Learn and share the Red Cross story, including the mission, vision, and values  

• Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution. Report possible adverse post-donation physical reactions to the collections staff.  

• Set up and maintain cleanliness in Reception and Hospitality Areas, and Donor Areas/Beds as requested  

• Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact  

• Responsible to inform donors of current and upcoming donation promotions  

• May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed 

Time commitment- 1 shift per month. Average shift is 5-6 hours 

• Ability to display the utmost professionalism and communication skills  

• Extremely comfortable working with people from diverse communities and backgrounds  

• Ability to understand technology needed for position: Donor Check-in, Donor Tablet, Rapid Pass, Donor App.  

• Ability to explain/teach technology to donors and fellow volunteers  

• Ability to regularly commit to schedule, arrive punctually and adapt to a change driven culture  

Volunteer.* To learn about volunteer opportunities or to sign up, click the link.*

https://volunteerconnection.redcross.org/?nd=lead&a=35003&h=193&p=1864067

Job Type: Part-time

Pay: $0.01 - $0.02 per hour

Schedule:

• Day shift

Work Location: Multiple Locations