Job Summary:

The Operations Manager performs responsible supervisory work involving the assignment and direct supervision of custodial employees in maintaining the cleanliness and sanitation of classrooms, office spaces, furnishings and equipment as well as building entrances and exterior walkways. The Operations Manager is also responsible for training new employees in proper custodial procedures for the use of manually operated tools, electrically-powered machines, cleaning compounds, solvents and chemicals.

Duties/Responsibilities:

• Will be required to inspect the cleanliness of facilities and areas (may only be accessible by ladder or stairs, bending, reaching or moving furniture, supplies or equipment)

• Must be able to move throughout assigned areas (indoors and outdoors)

• Supervise other Operations employees

• Ensure quality of work by inspecting the work of other Operations personnel

• Assist in hiring qualified employees by participating in the interviewing process

• Evaluates new custodial supplies and equipment by conducting testing of such items and recommending the appropriateness of their use

Operations Manager Job Description

Job Summary:

The Operations Manager (OM) is part of the American Preparatory Academy (APA) support team and as such is responsible for doing whatever it takes to “Clear the Way” for our core business and to be a positive contributor to it. Our core business is educational excellence and strong character development, and the critical process for our core business is combining brilliant teachers with eager learners and proven curriculum in a nurturing learning environment.

Our role on the operations team is to help create and maintain that nurturing learning environment and to remove any and all obstacles that may be in the way of our brilliant staff performing at their best.

Responsibilities (typical but not limited to):

General:

• Do whatever it takes to “Clear the Way"

• BE POSITIVE & ENCOURAGING

• Be utterly reliable

• Do your best always and be a good example in every way for our students and fellow staff

• Keep facilities safe, secure, clean, & healthy facilitating a high-level learning environment including respectful & encouraging relationships with all staff

Specific:

• The OM is a hands-on position that includes coordinating with admin and other support staff to proactively, effectively, and enthusiastically "Clear the Way". OMs must be able and willing to perform all the essential functions of the job including that of Operations Specialist. (See Operations Specialist Job Description)

As a member of the school's admin leadership team, ensure the needs of the school are clearly understood and being met.

• Ensure effective high-quality performance of service vendors

• Continually improve people and processes

• Provide guidance and training on supplies, tools, equipment, processes, communications, etc.

• Ensure proper resources are in place (equipment & material)

• Oversee student drop-off & pick-up process coordinating with school admin to ensure safety & efficiency through proper staffing, training and accountability

• Contribute to the success of the bussing program at the school level, coordinating with the APA Transportation Director.

• Have or acquire and keep current a CDL license with a school bus endorsement to provide occasional relief driving when necessary

• Oversee Activity Request Form (ARF) process to ensure clear and timely communication and coordination of needs and available resources

• Ensure excellence in cleanliness, safety, and regulatory compliance

• Work with procurement and other departments to make necessary purchases and facility modifications

• Maximize efficient use of the school's limited resources

• Coordinate with third party vendors and hold them accountable to performance expectations

• Coordinate and share best practices with other APA support staff (Area Operations Managers, Operations Specialists, IT-A/V, Procurement, and others)

Knowledge

• Broad practical knowledge applicable to the areas of responsibility

Skills

• sound judgement and decision-making ability

• strong problem solving

• effective communication (verbal & written)

• effectively uses basic technology (email, phone apps, basic computer programs)

• effective time & task management

• productive and effective in fast-paced dynamic environment with little or no supervision

Abilities:

• capable of sustained physical exertion

• capable of fully understanding and consistently following and promoting safety procedures and best practices

Personal Attributes

• very positive and enthusiastic contributor

• strong desire to serve the needs of others

• honest, trustworthy & ethical with high integrity

• willingness to do anything required

• an inner spirit to act without being told what to do

• high energy level

• utterly reliable

• proactive problem solver

• respectful and professional- creates a positive impression by appearance & demeanor

• flexible, adaptable, and able to handle dynamic and stressful situations with positivity and able to encourage others to do the same thorough and accurate, consistently producing quality work demonstrates pride in and responsibility for own work 

Physical Demands:

The OM position is physically demanding.

Minimum expectations include but are not limited to:

• being consistently present, prepared, and on time

• frequently lifting up to 50 lbs from the ground to shoulder height

• occasionally lift up to 100 lbs

• frequently pushing/pulling heavy objects, materials, and equipment

• occasionally pushing/pulling very heavy objects, materials and equipment

• being on the feet and moving most of the day on hard surfaces walking the equivalent of several miles a day

• using ladders while carrying up to 20 lbs

• frequently standing, walking, using stairs, bending, stretching, stooping, kneeling & siting

• occasionally climbing, running, and assuming awkward positions

• wearing and using personal protective equipment correctly

• seeing, hearing and responding to dangerous or emergency situations

• moving safely over uneven or slippery terrain

• working outside in a variety of weather conditions including extreme heat, cold, wind and precipitation working with and around environmental and physical hazards safely (includes dirt, dust, chemicals, fumes, odors, bodily fluids, slippery surfaces, loud noises, etc.)

Other:

• Must be able to pass a pre-employment criminal background check for individuals working with children & young adults

• Subject to drug & alcohol testing in accordance with policy

• Education: High school diploma or equivalent is required, higher education is helpful

• Experience: Similar work experience is preferred

• 3-5 years of experience in custodial, mechanical, and/or support services, preferably in a management or leadership position

Nothing in this job description restricts the school's right to assign or reassign duties and responsibilities at any time in order to best meet the needs of the school.