What are the responsibilities and job description for the Sales Validation Rep + Onsite + Seminole, FL position at American Power & Gas?
Company Description
American Power & Gas offers electricity and gas products to residential and small commercial customers throughout the northeastern United States. With over 15 years of leadership in Customer Choice programs, we leverage advanced industry knowledge and detailed research to provide low-cost energy solutions. Our experience in both wholesale and retail energy markets enables us to meet our customers' needs effectively. We prioritize competitive pricing, green energy, and excellent rebate programs, supported by a knowledgeable and professional U.S.-based customer service team.
Role Description
This is a full-time on-site role for a Sales Validation Representative. As a Sales Validation Representative, you will be responsible for validating sales transactions, ensuring accuracy and compliance, and providing complete and accurate reporting.
Location: 10601 Belcher RD S, Seminole, FL 33777
Qualifications
- English/Bilingual (Spanish) preferred
- 1-2 years of quality control experience – greatly preferred
- Proficient knowledge of Microsoft Office
- Basic computing skills
- Ability to multi-task
- Strong attention to detail and accuracy in sales validation and record-keeping
- Excellent verbal and written communication skills
- Proficient in using computer systems and software applications
- Basic knowledge of energy products and markets is a plus
- Ability to work independently and as part of a team
- High school diploma or equivalent; additional qualifications are a plus
- Previous experience in sales or customer service is highly desirable
Duties and Responsibilities
- Listen & monitor Sales Reps calls
- Spot violations and/or errors in the calls quickly and accurately
- Ability to successfully navigate our CRM system (Blazor), Vici, Outlook, and Microsoft Teams
We offer Health, Dental, Optical and Life Insurance, PTO (paid time off) and the opportunity for promotions and room to advance.