What are the responsibilities and job description for the IT Support Engineer - Placement position at American PCS Inc?
IT Support Engineer (On-Site) – 2 Openings (Tecumseh & Auburn, NE)
American PCS is hiring two IT Support Engineers - one based in Tecumseh, NE and one in Auburn, NE. Each role supports a different American PCS partner.
This is a hands-on position for someone who enjoys solving problems, supporting end users, and becoming a trusted on-site IT resource. You’ll work independently day to day, with the support of the broader American PCS engineering team behind you.
What You’ll Do
- Provide on-site IT support for end users
- Troubleshoot hardware, software, and basic network issues
- Set up and maintain workstations, printers, and user accounts
- Support Windows environments and assist with basic server/admin tasks
- Coordinate with the American PCS team for escalations and projects
- Build strong, professional relationships with users and leadership
What We’re Looking For
- 2 years of IT support or desktop support experience
- Strong troubleshooting and communication skills
- Customer-focused and dependable
- Ability to work independently and stay organized
- Experience with Windows OS, basic networking, and hardware support
About American PCS
We work alongside our clients as an extension of their team - supporting day-to-day needs while helping them plan ahead. Our team values doing the work the right way, backing each other up, and supporting organizations that make an impact in their communities.
What We Offer
- Competitive pay
- Health, dental, and vision insurance
- SIMPLE IRA plan with company match
- Paid time off
- Support from a collaborative engineering team
Pay: $62,000.00 - $65,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Application Question(s):
- This job is an onsite job, and remote-only candidates will not be considered. Do you live nearby with the intention of working onsite?
Work Location: In person
Salary : $62,000 - $65,000