What are the responsibilities and job description for the Band Coordinator - 1st Shift position at American Orthodontics?
Job Details
Description
Duties & Responsibilities:
Description
Duties & Responsibilities:
- Oversees incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments
- Reviews open customer orders and backorders to efficiently meet the customer shipping schedule and satisfy the requested ship dates
- Communicates with customer service to assure timely fulfillment of orders
- Assigns and monitors sales orders to ensure on-time shipments
- Communicates accurate order/shipment/export details regarding status of shipments to Customer Service
- Ensures the product quality and items are being fulfilled per order and the correct shipping methods are being adhered to
- Works with Shipping Supervisor as a liaison between staff and management to relay information
- Ensures all safety guidelines are followed within the work area to prevent incidents
- Actively takes steps to maintain morale
- Demonstrates the ability and desire to lead and develop operators in a fair and ethical way and at the same time maintains focus on the best interests of the company and customers
- Demonstrates good communication skills through continuous interaction with operators, fellow coordinators, supervisors, etc.
- Closely monitors and seeks to improve on-time daily shipments
- Monitors the workload in their area ensuring priority and on-time shipping needs are met; tracks and reports any outages that may impact customers
- Works with Shipping Supervisor to provide guidance to associates within the Shipping/Receiving area to ensure accuracy and timeliness of order processing
- Ensures all packages are picked up by the appropriate shipping service and the warehouse is secured after pickup
- Actively participates in cross-functional root cause and corrective action analysis to resolve customer related or internal shipping issues
- Identifies areas for continuous improvement opportunities for efficiency gains and quality improvements
- Continually seeks to improve areas of productivity, quality, safety, communication, and morale
- Performs additional responsibilities as requested to achieve business objectives
- Associate’s Degree in Material Management or equivalent with five years’ experience in manufacturing shipping environment preferred
- Basic computer skills in Microsoft Office suite and ERP
- Experience with international shipping and customs requirements
- Strong interpersonal skills
- Strong verbal/written communication skills
- Strong verbal/written communication skills
- Good organizational skills
- Must have proficient knowledge in small parcel shipping
- Ability to adapt to changing organizational and operational needs
- Must be able to stand/walk/sit for up to 8-10 hours per day
- Must be able to use a computer for up to 8-10 hours per day
- Paid vacation and 11 paid holidays
- Medical, dental, life and disability insurance
- HSA and FSA accounts
- 401k with company matching and profit sharing
- Tuition reimbursement