What are the responsibilities and job description for the Sr Structured Settlements Operations Specialist position at American National?
Lead with Impact as a Sr. Structured Settlement Operations Specialist!
Are you a seasoned operations professional with deep expertise in structured settlements and a passion for mentoring others? Join our team as a Senior Structured Settlement Operations Specialist and help shape the future of our service delivery while supporting junior team members and driving operational excellence.
Available Locations:
What You’ll Do
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, including training, transferable skills, work experience, business needs, and market demands. The base pay is subject to change and may be modified in the future.
American National offers eligible employees and their families medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees also receive annually a bank of paid time off and paid holidays. We aspire to see people for what they bring to our corporate culture by supporting an inclusive work environment, including an emphasis on a healthy work-life balance, development opportunities, and a casual dress code.
American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905. With focus on our organization’s values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.
Hiring Practices
The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with the job qualifications, we still encourage you to apply. You may be just the right candidate for this position or other opportunities at American National.
American National’s recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into their account. Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram
American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Are you a seasoned operations professional with deep expertise in structured settlements and a passion for mentoring others? Join our team as a Senior Structured Settlement Operations Specialist and help shape the future of our service delivery while supporting junior team members and driving operational excellence.
Available Locations:
- League City, TX
- Houston, TX
- Springfield, MO
- Albany, NY
What You’ll Do
- Manage complex structured settlement cases requiring advanced industry and compliance knowledge.
- Conduct regular quality assurance reviews to ensure accuracy and consistency.
- Analyze team production data and provide actionable insights to leadership.
- Mentor junior team members and lead training initiatives for new and existing staff.
- Serve as a subject matter expert (SME) for internal teams, clients, and field consultants.
- Represent the department in communications with brokerage agencies, including quarterly check-ins.
- Review and analyze escalated settlement documents using advanced financial and legal expertise.
- Identify and lead process improvement initiatives to enhance service levels and product offerings.
- Monitor industry trends and advise leadership on policy and procedural updates.
- Consult on complex cases involving qualified status and guideline compliance.
- Bachelor’s degree (or equivalent experience).
- 4–6 years of experience in structured settlements or highly regulated financial products.
- Strong analytical skills and project management capabilities.
- Exceptional communication and customer service skills.
- Experience in a high-touch operations environment.
- Preferred Qualifications:
- 7 years of industry experience.
- Proven ability to lead initiatives and drive continuous improvement.
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, including training, transferable skills, work experience, business needs, and market demands. The base pay is subject to change and may be modified in the future.
American National offers eligible employees and their families medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees also receive annually a bank of paid time off and paid holidays. We aspire to see people for what they bring to our corporate culture by supporting an inclusive work environment, including an emphasis on a healthy work-life balance, development opportunities, and a casual dress code.
American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905. With focus on our organization’s values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.
Hiring Practices
The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with the job qualifications, we still encourage you to apply. You may be just the right candidate for this position or other opportunities at American National.
American National’s recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into their account. Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram
American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.