What are the responsibilities and job description for the Annuity Unit - Disbursement Processor position at American National?
American National is seeking a detail-oriented Disbursement Specialist to support our Annuity Operations team. In this role, you will review, validate, and process annuity distribution requests while ensuring accuracy, regulatory compliance, and timely completion. The ideal candidate thrives in a fast-paced environment, enjoys working with detailed financial transactions, and can confidently communicate with customers, agents, and internal business partners through phone and email interactions.
What You'll Do
Required Qualifications
You'll play a critical role in helping customers access their annuity funds accurately and efficiently while contributing to a team focused on service, compliance, and operational excellence.
Additional Information
Job titles may span multiple career levels. Base pay is determined by a variety of factors, including training, transferable skills, relevant experience, business needs, and market conditions. Compensation is subject to change and may be modified in the future.
This job posting outlines the general nature and level of work for this role and is not intended to be a comprehensive list of duties, responsibilities, or qualifications. We are committed to building a diverse and inclusive workplace, and we encourage candidates to apply even if their experience does not perfectly align with every qualification- you may be a strong fit for this role or other opportunities at American National.
American National offers a comprehensive benefits package supporting employees’ health, financial security, and well‑being, including multiple medical plan options, dental and vision coverage, basic life insurance, and health savings accounts. Employees are automatically enrolled in a company‑funded 401(k) plan, receive paid time off and holidays, and work in an inclusive, people‑first culture that values flexibility, work‑life balance, professional growth, and a casual dress environment.
American National is a financially strong and stable insurance organization with a legacy of trust and impact dating back to 1905. We’re committed to supporting our employees as they build meaningful careers while helping protect what matters most to our customers and communities. Guided by our core values- Financial Strength, Integrity, Respect, Service, and Teamwork (FIRST)- we foster a collaborative, people‑centered workplace where individuals are encouraged to grow, contribute, and make a difference today and for the future. Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram.
Hiring Practices
American National’s recruitment policies help us place individuals in a timely and efficient manner, and only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application by logging into their account.
While candidates may choose to use artificial intelligence (AI) tools for personal interview preparation, the use of AI or automated tools is not permitted during any live or recorded interview, assessment, or at any stage of the application process where original candidate responses are required. Candidates are expected to represent their own qualifications, skills, and experiences throughout the hiring process. American National does not accept unsolicited resumes or candidate submissions from third‑party recruitment agencies without a valid, signed agreement in place, and no fees will be paid for unauthorized submissions. Additionally, American National’s ability to sponsor employment‑based immigration authorization is limited and available only for certain positions based on business needs and role requirements.
American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
What You'll Do
- Review and process annuity distribution requests, ensuring completeness, accuracy, and compliance with company procedures.
- Process a variety of annuity transactions, including:
- Full and partial surrenders
- Systematic withdrawals
- Outgoing 1035 exchanges
- Fixed and interest-only distributions
- Communicate with policy owners, financial professionals, and internal departments via phone and email to resolve questions, obtain missing information, and provide updates regarding pending transactions.
- Review documentation and transaction requests for fraud prevention and risk mitigation.
- Apply knowledge of annuity taxation and distribution requirements to ensure proper processing and reporting.
- Maintain knowledge of federal and state withholding requirements and applicable IRS regulations.
- Support processing involving:
- Traditional and Roth IRAs
- 401(k), 457, and pension-related annuity distributions
- Required Minimum Distributions (RMDs)
- 72(t) distributions
- Transfers and rollovers
- Inherited IRAs
- Spousal distributions
- Accurately enter, validate, and maintain transaction data within multiple administrative systems.
- Partner with team members and internal stakeholders to meet service expectations and processing deadlines.
- Review, verify, and process time-sensitive New York Regulation 60 transactions in accordance with company policies, compliance requirements, and regulatory guidelines.
Required Qualifications
- High school diploma or equivalent.
- 2-4 years of relevant professional experience.
- Strong attention to detail and commitment to accuracy.
- Effective written and verbal communication skills.
- Ability to manage multiple priorities in a deadline-driven environment.
- 2-3 years of insurance, annuity, banking, or financial services experience.
- Experience processing financial transactions, withdrawals, disbursements, transfers, or related account activity.
- Working knowledge of basic accounting principles, banking procedures, or financial operations.
- Experience handling customer inquiries through both phone and email communication.
You'll play a critical role in helping customers access their annuity funds accurately and efficiently while contributing to a team focused on service, compliance, and operational excellence.
Additional Information
Job titles may span multiple career levels. Base pay is determined by a variety of factors, including training, transferable skills, relevant experience, business needs, and market conditions. Compensation is subject to change and may be modified in the future.
This job posting outlines the general nature and level of work for this role and is not intended to be a comprehensive list of duties, responsibilities, or qualifications. We are committed to building a diverse and inclusive workplace, and we encourage candidates to apply even if their experience does not perfectly align with every qualification- you may be a strong fit for this role or other opportunities at American National.
American National offers a comprehensive benefits package supporting employees’ health, financial security, and well‑being, including multiple medical plan options, dental and vision coverage, basic life insurance, and health savings accounts. Employees are automatically enrolled in a company‑funded 401(k) plan, receive paid time off and holidays, and work in an inclusive, people‑first culture that values flexibility, work‑life balance, professional growth, and a casual dress environment.
American National is a financially strong and stable insurance organization with a legacy of trust and impact dating back to 1905. We’re committed to supporting our employees as they build meaningful careers while helping protect what matters most to our customers and communities. Guided by our core values- Financial Strength, Integrity, Respect, Service, and Teamwork (FIRST)- we foster a collaborative, people‑centered workplace where individuals are encouraged to grow, contribute, and make a difference today and for the future. Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram.
Hiring Practices
American National’s recruitment policies help us place individuals in a timely and efficient manner, and only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application by logging into their account.
While candidates may choose to use artificial intelligence (AI) tools for personal interview preparation, the use of AI or automated tools is not permitted during any live or recorded interview, assessment, or at any stage of the application process where original candidate responses are required. Candidates are expected to represent their own qualifications, skills, and experiences throughout the hiring process. American National does not accept unsolicited resumes or candidate submissions from third‑party recruitment agencies without a valid, signed agreement in place, and no fees will be paid for unauthorized submissions. Additionally, American National’s ability to sponsor employment‑based immigration authorization is limited and available only for certain positions based on business needs and role requirements.
American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.