What are the responsibilities and job description for the Signature Experiences Associate position at American Museum of Natural History?
The American Museum of Natural History is one of the world’s preeminent scientific and cultural institutions, and has as its mission to discover, interpret, and disseminate information about human cultures, the natural world, and the universe through a wide-ranging program of scientific research, education, and exhibition.
The Signature Experiences Associate provides hands-on support for the implementation of revenue-generating events such as sleepovers, adult nights, and after-hours programming. This role assists with event setup and breakdown, guest engagement, and operational logistics to ensure smooth and enjoyable experiences for all visitors. The Associate reports to the Manager of Signature Experiences and works closely with program staff to execute high-quality events.
Job duties include, but are not limited to:
- Assist in event planning by maintaining program calendars, schedules, and task lists.
- Coordinate event logistics, including supply orders, catering requests, and vendor communications.
- Prepare event materials such as check-in lists, staff assignments, and guest itineraries.
- Track program inventory, ensuring all event-related materials are stocked and organized.
- Maintain records of event attendance and guest feedback.
- Set up event spaces, including furniture, signage, and activity stations.
- Oversee check-in, registration, and check-out, ensuring a smooth guest experience.
- Support on-the-ground event logistics by assisting with transitions between program activities.
- Monitor event flow and provide real-time support to staff, guests, and vendors.
This position must be available to work weekends and overnight hours during the sleepover program.
The expected salary range for the Signature Experiences Associate is $42,000/annual – $45,000/annual. This position is overtime-eligible and the AMNH offers an extensive benefits package designed to meet the needs of our dedicated and diverse community.
Pay will be determined based on several factors. The hiring range for the position at commencement is based on the type of work and the scope of responsibilities. The salary and placement offered is based on a number of individualized factors, including, but not limited to, skills, knowledge, training, education, credentials, areas of specialization and depth and scope of experience.
Minimum Qualifications:
- High School Diploma or equivalent.
- 1 year of Customer Service, Event Coordination, or Hospitality Management Experience.
- Strong proficiency with Microsoft Office (Word, Excel, PowerPoint), Adobe (Acrobat), Zoom.
Physical Demands:
- Must be able to remain in a stationary position (sitting or standing) for prolonged periods.
- Must be able to occasionally lift up to 20 pounds.
- Must be able to move about the Museum campus.
Salary : $42,000 - $45,000
