What are the responsibilities and job description for the Supervisor position at American Multi Cinema?
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At AMC, Gain Valuable Experience And Enjoy Great Benefits
AMC provides a compensation range for open positions where required. Factors that may be used to determine actual compensation may include, but are not limited to, specific skill-set, relevant experience or geographic location. The compensation range for this position may be lower or higher in different markets based on business needs.
The Compensation For This Position Is
$19.50 per hour -
$20.55 per hour
What Youll Be Doing
Daily/Weekly Responsibilities
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At AMC, Gain Valuable Experience And Enjoy Great Benefits
- Opportunities to build strong communication, leadership, and time management skills
- Career advancement paths for those ready to grow
- Comprehensive medical, dental, and vision coverage
- Free, confidential access to the Employee Assistance Program (EAP), supporting the whole person through everyday stressors and major life moments.
- 401(k) match to support your financial goals
- Daily free popcorn and discounts on food and drinks (excluding alcoholic beverages)
- Special savings on AMC gift cards
- And of courseFREE movies at any AMC nationwide
AMC provides a compensation range for open positions where required. Factors that may be used to determine actual compensation may include, but are not limited to, specific skill-set, relevant experience or geographic location. The compensation range for this position may be lower or higher in different markets based on business needs.
The Compensation For This Position Is
$19.50 per hour -
$20.55 per hour
What Youll Be Doing
Daily/Weekly Responsibilities
- Coordinate and coach theatre crew members through their daily responsibilities, ensuring strong performance and guest service.
- Assist in floor operations and ensure proper crew placement based on business needs.
- Oversee opening and closing procedures (excluding vault management) and provide access to vendors for deliveries and repairs during off-hours.
- Assign registers, distribute banks, supply change as needed, and reconcile floor safes.
- Accurately pull and count cash, coupons, and equivalents; enter results into the system and prepare deposits.
- Maintain cash-handling accuracy and complete required forms.
- Support inventory processes and assist in preparing crew schedules (final approval by management).
- Troubleshoot system issues by opening support tickets and following up on resolution.
- Resolve guest concerns and research AMC Stubs or refund-related issues.
- Distribute and reconcile passes and assist in all other duties as directed by management.
- Perform daily operational and administrative tasks to keep everything running on schedule.
- Complete other duties as directed by management.
- Uphold AMCs Business Practice Standards and follow all established company policies and procedures.
- Model AMCs Values by maintaining a professional, positive demeanor and leading with ownership and integrity.
- Foster an inclusive environment to ensure everyone feels welcomed, valued, and respected.
- Do the right thing by addressing concerns promptly and directly. If you see something, say somethingspeak up to support a safe, respectful, and accountable environment.
- Observe team performance and provide input to management for coaching and development.
- Uphold AMCs appearance standards, including Wardrobe 101, and reinforce a culture of respect and inclusion.
- Supervise safe and clean protocols to ensure a secure, welcoming space for both guests and team members.
- Listen, communicate, and work effectively with guests, associates, and supervisors in a fast-paced environment.
- Must be at least 18 years old; other location-specific age requirements may apply.
- Six months of supervisory or commensurate leadership experience.
- The role requires evening, weekend, and occasional holiday availability. Our theatres are open year-round, so we value flexibility during busy times.
- Be a reliable teammate by showing up on time.
- Adherence to AMC Wardrobe 101 Standards, including black non-slip shoes, black pants, an AMC provided shirt (where applicable), and any items required by local regulations.
- Willing to complete required training and certifications, provided by AMC.
- Friendly, outgoing personalityif you love people, this is the j b for you!
- Strong guest service, communication, leadership, and teamwork skills.
- Ability to work independently, meet deadlines, and demonstrate competency in all crew positions.
- Ready to work in a fast-paced, fun environment.
- A love for movies and a passion for creating a fantastic experience for every guest.
- One year experience in guest-focused business (retail, restaurant, hospitality, etc.).
- Strong oral and written communication skills.
- Demonstrated ability to lead teams and consistently achieve results through resources.
- Proficient computer knowledge (Microsoft Office Suite, theatre-specific systems)
- Standing, walking, lifting, twisting, and bending on a frequent basis.
- Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into a dumpster or trash compactor)
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Salary : $20 - $21