What are the responsibilities and job description for the Banking Center Manager (26-62) position at American Momentum Bank?
Banking Center Manager II
Location: Andrews, TX
Summary: Under the direction of the Area Bank Center Sales Manager, implements and coordinates the overall sales and operations of the banking center. Oversees the operational procedures and customer service practices within the branch ensuring compliance with regulatory guidelines and bank policies and procedures.
Job Functions:
- Under the guidance of the Area Bank Center Sales Manager implements sales goals and ensures branch associates achieve those goals.
- Trains with manager to conduct external sales calls and participates in business development efforts.
- Proactively participates and supports the sales efforts of the branch through personal sales of the Bank’s products and services.
- Maintain banking center’s compliance with Bank policies, procedures, and operational integrity. Adhere to both internal & external audit requirements.
- Monitor banking center quality levels and coach staff to achieve appropriate levels.
- Monitor employee activities, assist with problems, and take action to ensure work standards and schedules are maintained.
- Responsible for training and development of banking center associates including, but not limited to, work assignments, meeting completion dates, estimating personnel needs, interpreting and ensuring organizational policies.
- Perform general management duties including performance reviews, disciplinary actions, promotions, and terminations.
- Promote positive bank image within the community which may include representing the bank in local organizations and events.
Position Requirements:
- Bachelor’s Degree or Equivalent Education & work experience
- 3 years in banking center retail sales or related management experience (1 year experience as an Assistant Banking Center Manager)
- Experience with Microsoft Office (Word, Excel)
- Platform and/or Teller Leadership preferred
- Knowledgeable in financial institution operating policies and procedures and banking regulations state and federal
Key Qualifications:
- Prior banking experience
- Ability to be trained in and apply effective sales techniques.
- Strong customer service and problem-solving skills.
- Strong verbal/written communication skills and presentation skills.
- Demonstrates effective leadership ability.