Systems Analyst IV (Memphis, TN)

At ALSAC you do more than make a living; you make a difference. We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.® Job Description We are seeking a highly skilled Systems Analyst IV to serve as a technical authority and strategic partner in delivering innovative solutions that align with business objectives. This senior-level role requires a blend of analytical expertise, technical proficiency, and strong communication skills to ensure seamless integration and optimization of complex systems. Key Responsibilities Business Analysis & Problem Solving: Understand business goals, analyze challenges, identify solutions, and perform research and cost/benefit analysis for varying options. Technical Leadership: Act as a technical authority for other System Analysts, providing guidance and oversight on projects and system enhancements. Documentation & Design: Create high-quality technical design documentation, including UML diagrams and system artifacts, to track changes and support functionality training. Testing & Quality Assurance: Ensure thorough testing and compliance with change management procedures. Develop automated test scripts to maintain product quality throughout its lifecycle. Technical Development: Work with multiple programming languages, operating systems, and platforms. Write complex database queries, document web services, and stay current with technology advancements. Collaboration & Support: Partner with developers, QA teams, and customers to implement new requirements, upgrades, and fixes. Provide training for continuous improvement and respond to product support calls as needed. Project Leadership: Lead projects, direct systems analysts, and coordinate efforts across cross-functional teams to deliver successful outcomes. Top Skills Needed Cross-functional collaboration – Strong interpersonal skills to work effectively with developers, QA, architects, and business stakeholders. Technical expertise – Understanding of APIs (REST/SOAP), relational databases, and integration design. Documentation excellence – Ability to produce BRDs, FSDs, data mapping, test cases, and change management documentation. Requirements elicitation & stakeholder management – Skilled in gathering, clarifying, and prioritizing requirements. Agile methodology experience – Comfortable with backlog grooming, sprint planning, and iterative delivery. Data analysis & validation – Proficient in SQL queries, JSON/XML interpretation, and data integrity checks. Security & compliance awareness – Knowledge of authentication methods (OAuth, JWT) and data privacy standards. Analytical & problem-solving skills – Ability to troubleshoot integration issues and analyze complex workflows. Job Requirements Bachelor’s degree in Computer Science, Information Systems, or related field. 9–15 years of technical, analytical, systems, and programming experience. Extensive knowledge of process modeling, data modeling, and specification creation. Proficiency in SQL, XML, API integration, and exposure to object-oriented and client/server development techniques. Experience with PL/SQL and T-SQL. Strong project planning and deployment knowledge is a plus. This position will be based at our national executive office in Memphis, TN and eligible for hybrid working schedule. Benefits & Perks The following Benefits & Perks apply to Full-Time Roles Only. We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same. Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans) 401K Retirement Plan with 7% Employer Contribution Exceptional Paid Time Off Maternity / Paternity Leave Infertility Treatment Program Adoption Assistance Education Assistance Enterprise Learning and Development And more ALSAC is an equal employment opportunity employer. ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status. No Search Firms: ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC. ALSAC (American Lebanese Syrian Associated Charities), exists to raise funds and awareness for St. Jude Children’s Research Hospital. Our staff is dynamic and diverse. Our skills are different, our professions are varied; but our mission is the same: support the lifesaving mission of St. Jude. Thanks to the work being done by ALSAC employees, the families of St. Jude patients never receive a bill for treatment, travel, housing or food. It’s more than a job; it’s a place where you can do what you love, and love why you do it. #1 Hospital Charity in the Nation #1 Health Non-Profit Brand of the Year 94% of Employees Agree ALSAC is a Great Place to Work Ranked a Top 10 Non-Profit Organization by Revenue Learn More Learn more about working at ALSAC by visiting our website. Read what employees have to say about us on Glassdoor.