Root Cause Analyst Product Development & Continuous Improvement

Job Title: Root Cause Analyst – High-End Furniture Manufacturing

Location: LEE Industries – [Insert Location]
Department: Quality / Continuous Improvement
Reports To: Quality Manager or Operations Manager

Position Summary:

The Root Cause Analyst is responsible for investigating, analyzing, and resolving quality and production issues within LEE Industries’ high-end furniture manufacturing process. This role focuses on identifying the root causes of rework, repairs, and out-of-flow items to drive improvements in product quality and manufacturing efficiency. The position requires a hands-on problem solver with strong technical and analytical skills, particularly in using AutoCAD and interpreting product specifications.

Key Responsibilities:

• Conduct root cause analysis for internal rework, repairs, and out-of-flow production items to determine sources of defects or inefficiencies.
• Utilize AutoCAD to measure and compare fabric parts, frames, poly, cushions, and back pillow dimensions against product specification sheets.
• Collaborate closely with production associates to address daily manufacturing issues and develop effective corrective actions.
• Partner with management to implement process improvements that enhance factory efficiency and reduce quality-related waste.
• Work with the Product Development team to make pattern adjustments and design modifications that improve product build, fit, and performance.
• Support the Continuous Improvement team in evaluating and refining manufacturing processes to elevate overall product quality and consistency.
• Document findings, corrective actions, and process changes in a clear and organized manner for reporting and training purposes.
• Participate in cross-functional meetings and provide data-driven recommendations to enhance product quality and production flow.

Qualifications:

• Associate’s or Bachelor’s degree in Industrial Engineering, Manufacturing Technology, Quality Management, or related field (or equivalent experience).
• 2 years of experience in manufacturing, quality assurance, or process improvement (furniture or upholstery experience preferred).
• Proficiency in AutoCAD and strong ability to interpret technical drawings and specifications.
• Knowledge of root cause analysis tools and methods (e.g., 5 Whys, Fishbone Diagrams, Pareto Analysis).
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication skills and ability to work effectively with cross-functional teams.
• Detail-oriented with a passion for improving quality and efficiency in a hands-on production environment.

Working Conditions:

• Primarily on-site in a manufacturing environment.
• Frequent interaction with production floor associates, engineers, and management.
• Some standing, measuring, and hands-on inspection required.

Note: This job description outlines the primary duties and requirements of the role and is not intended to cover every responsibility. Management may assign additional tasks as needed.