Plumbing Superviser

Plumbing Supervisor 

Location: Shreveport, LA 
Company: American Leak Detection of Shreveport 

About Us 

We are a growing plumbing and leak detection company focused on high-quality work, efficiency, and customer satisfaction. With multiple trucks on the road, we’re looking for a leader who can not only manage a team—but also produce revenue, improve performance, and help scale operations. 

Position Overview 

We are seeking a hands-on Plumbing Supervisor who leads from the front. This role is responsible for managing technicians, overseeing job quality, and actively contributing to revenue through fieldwork, high-level diagnostics, and closing larger or more complex jobs. 

This is not a desk-only position—you will be in the field, coaching, troubleshooting, and driving results. 

Key Responsibilities 

Revenue & Production 

• Perform advanced plumbing and leak detection work 

• Assist techs on high-value or complex jobs  

• Help close and upsell larger jobs when opportunities arise  

Team Leadership 

• Supervise, train, and mentor plumbing technicians  

• Ride along with techs to improve performance and sales skills  

• Hold team members accountable for productivity and quality  

• Assist in hiring and onboarding new technicians  

Operations Management 

• Dispatch and adjust schedules to maximize efficiency  

• Monitor job progress and ensure deadlines are met  

• Reduce callbacks through quality control and training  

• Work closely with office staff to keep operations smooth  

Quality & Customer Experience 

• Ensure all work meets company standards and code requirements  

• Handle escalated customer concerns professionally  

• Maintain strong communication with customers on complex jobs  

Performance Tracking 

• Being aware of KPIs such as:  

• Revenue per truck  

• Average ticket  

• Callback rate  

• Job completion times  

• Identify areas for improvement and implement solutions  

Qualifications 

• 5 years of plumbing experience (service and/or leak detection preferred)  

• Proven leadership or foreman experience  

• Strong diagnostic and troubleshooting skills  

• Ability to train and develop technicians  

• Experience with flat-rate pricing and upselling is a plus  

• Valid driver’s license  

What We’re Looking For 

• A leader who takes ownership and drives results  

• Someone who can balance production management  

• Strong communicator with both customers and team members  

• Profit-minded and performance-driven  

Compensation & Benefits 

• Competitive base pay performance incentives/bonuses  

• Health insurance  

• Dental insurance  

• 401(k) retirement plan  

• Company vehicle  

• Paid time off  

Why Join Us 

• Opportunity to grow with a scaling company  

• Leadership role with real impact  

• Performance-based earning potential  

• Strong team environment focused on winning