Store Manager

AMERICAN JEWELRY AND LOAN · EST. 1978

Pawn Shop Manager

Metro Detroit · Full-time · Salary Bonus/Commission

Detroit's biggest pawn shop | 5 Metro locations | We train

Who We Are

American Jewelry and Loan has been a Detroit institution since 1978 — one of the largest and most recognized pawn shops in the world, and the home of Hardcore Pawn. We're not a chain. We're Detroit. With five locations across the metro area, we're growing — and we need leaders who can grow with us.

The Opportunity

This is a chance to run your store like a business. As a Manager at AJL, you'll build and develop your team, grow our loan balance, keep a productive floor moving, and deliver the kind of customer experience that's kept Detroit coming back to us for nearly 50 years.

Pawn experience? Not required. We have a training program built for this. What we can't teach is leadership, hustle, and the drive to win.

What You'll Own

• Team development — Recruit, train, schedule, and hold your crew accountable. Your team's growth is your growth.
• Loan balance growth — The foundation of our business. Smart loan decisions, strong customer relationships, and aggressive work at the counter.
• Inventory & merchandising — Fine jewelry, electronics, tools, luxury items, and more. Keep the floor healthy, turning, and profitable.
• Customer experience — Detroit trusts us. Protect that reputation every shift, every transaction.
• Daily operations — Open/close, compliance, reporting, task delegation. Run a tight ship every day.

What We're Looking For

People leadership experience

Retail, restaurant, service — you've built and led a team before.

Customer service instinct

You build trust fast and put the customer first without being told.

Sound judgment under pressure

Fast-paced floor, quick decisions — you stay level-headed and sharp.

Competitive drive

You want to win and you want to be rewarded for it.

Why AJL

• Legacy brand*

Nearly 50 years serving Metro Detroit — a name customers already know and trust.

$ Earn what you build

Competitive salary plus bonus and commission tied directly to your results.

↑ Room to grow

Five locations and expanding — top performers move up at AJL.

Join the AJL Family

Send your resume with a short note on how you've developed someone on your team. We read every application and respond to qualified candidates within 48 hours.

Apply: [careers@pawndetroit.com] | pawndetroit.com

American Jewelry and Loan · 20450 Greenfield Rd, Detroit, MI 48235 · (313) 345-4000

Job Type: Full-time

Pay: $22.00 - $40.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Management: 5 years (Required)
• Retail sales: 5 years (Required)

Language:

• Spanish (Preferred)

Work Location: In person

Salary : $22 - $40