What are the responsibilities and job description for the Store Manager position at American Jewelry and Loan?
AMERICAN JEWELRY AND LOAN · EST. 1978
Pawn Shop Manager
Metro Detroit · Full-time · Salary Bonus/Commission
Detroit's biggest pawn shop | 5 Metro locations | We train
Who We Are
American Jewelry and Loan has been a Detroit institution since 1978 — one of the largest and most recognized pawn shops in the world, and the home of Hardcore Pawn. We're not a chain. We're Detroit. With five locations across the metro area, we're growing — and we need leaders who can grow with us.
The Opportunity
This is a chance to run your store like a business. As a Manager at AJL, you'll build and develop your team, grow our loan balance, keep a productive floor moving, and deliver the kind of customer experience that's kept Detroit coming back to us for nearly 50 years.
Pawn experience? Not required. We have a training program built for this. What we can't teach is leadership, hustle, and the drive to win.
What You'll Own
- Team development — Recruit, train, schedule, and hold your crew accountable. Your team's growth is your growth.
- Loan balance growth — The foundation of our business. Smart loan decisions, strong customer relationships, and aggressive work at the counter.
- Inventory & merchandising — Fine jewelry, electronics, tools, luxury items, and more. Keep the floor healthy, turning, and profitable.
- Customer experience — Detroit trusts us. Protect that reputation every shift, every transaction.
- Daily operations — Open/close, compliance, reporting, task delegation. Run a tight ship every day.
What We're Looking For
People leadership experience
Retail, restaurant, service — you've built and led a team before.
Customer service instinct
You build trust fast and put the customer first without being told.
Sound judgment under pressure
Fast-paced floor, quick decisions — you stay level-headed and sharp.
Competitive drive
You want to win and you want to be rewarded for it.
Why AJL
- Legacy brand*
Nearly 50 years serving Metro Detroit — a name customers already know and trust.
$ Earn what you build
Competitive salary plus bonus and commission tied directly to your results.
↑ Room to grow
Five locations and expanding — top performers move up at AJL.
Join the AJL Family
Send your resume with a short note on how you've developed someone on your team. We read every application and respond to qualified candidates within 48 hours.
Apply: [careers@pawndetroit.com] | pawndetroit.com
American Jewelry and Loan · 20450 Greenfield Rd, Detroit, MI 48235 · (313) 345-4000
Job Type: Full-time
Pay: $22.00 - $40.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Management: 5 years (Required)
- Retail sales: 5 years (Required)
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $22 - $40