Senior Program manager (Telecom Industry)

Digital Engineering

Location: Jersey city, NJ

Fulltime / Onsite

Reporting to Head of Digital Engineering

Role Description:

• Technical guidance to the team and owning the Program Delivery

Responsible for Project Planning, executing, controlling, closure of projects, creation of teams and cost effective project delivery.

Client Relationship Management: Engaged with client in ongoing meetings/discussions and following a regular cadence of reviews to ensure alignment with client KPI's

Managing team of Developers/Designers/Testers. Leading and driving the team for better performance, performing Resource Planning & utilization (allocation/release, ramp up/ramp down), Capacity Planning (effort management), Performance Management (review / Appraisals) and using management tools.

• Management and oversight for delivery of a portfolio of initiatives focused on data management, Telecom OSS/BSS solutions, portfolio management, reporting and ensuring that the deliverable align with strategic priorities.

Managing projects in fast paced agile ecosystem and ensuring quality deliverables within stringent timelines

Responsible for Risk Management, maintaining the Risk documentation and mitigations plan.

Client management, Effective communication to identify customer needs and evaluate alternative business solution, managing day to day customer interaction (driving Projects status meetings with customer and multiple stakeholders of the projects), built a trust by delivering a quality product towards client needs and expectations in timely manner and have been receiving further businesses/project extensions without any bidding process.

Collaboration Management across the department to broadening the skills and cross functional delivery management.

Responsible for architecture design and review.

Publishing project metrics dashboard to internal and external stakeholder.

Publishing weekly and monthly status reports.

Recruit and mentor a balanced team of developers who are highly skilled and passionate about development.

Own and enforce high quality development practices and procedures, as well as maintaining secure coding standards, through the adoption of test-driven development (TDD), paired programming, peer code reviews, and software build automation.

Provide oversight and guidance to team members during regular technical activities within an Agile environment: including (but not limited to) code reviews, estimating, technical solution design & architecture, testing.

Drive continuous improvement in a Lean/Agile environment, implementing DevOps delivery approaches encompassing CI/CD, build automation and deployments.

Acts as the development team's escalation point to other IT functions, as well as to internal business partners and external vendors as necessary.

Effectively communicate technical solutions and recommendations to senior level management and business partners.

Qualifications and Abilities:

Technical Skills

Experience in Network IT and Telecommunications especially in OSS/BSS area .

20 years of experience in developing Micro services based platforms/Applications using Java/Node, React/Angular , DB ( RDBMS/NoSQL) and AWS/Google Cloud Platform

BE/B.Tech Graduate in Electronics/Computer Science with 14 years of relevant experience including minimum of 10 years in Program management in IT services in Telecom Sector. Experience in Network IT would be an added advantage.

Easily grasp the new technologies and updated as well.

Deep knowledge of the web application development ecosystem, tooling, methodologies, and best practices.

Understanding of Java application stacks and JavaScript frameworks.

Hands-on in scrum methodology (Sprint planning, execution and retrospection)

Other Key requirements:

Project Related Process Expectations:

Responsible for ensuring that the Scrum Team is following the Scrum practices and lives by the Agile Values

Coach to the team

o Consider as a trainer, provides motivation

o Reminds the goals and keeps them on your radar

o Helps to adopt modern development techniques

o Helps to identify skills gap and recommend trainings

Process Owner and not the Team Owner, Task master

o Can recommend changes to the processes

o Can be reached out to suggest changes in the processes

Helps to improve productivity

o Highlighting impediments, supporting team to resolve impediments

o Helps in prioritization (day to day execution)

o Facilitates meetings

o Works with the key stakeholders

Protects the team

o Not to overcommit or under commit

o Keeps teams focused (removes distractors)

o Keeps the scope changes away

Servant Leader

o Serves the team

o Makes their expertise available

o Makes their experience available

o Strong at communication Clear, precise and data based

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.